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Question about GE 24 in. GLD5860LSS Stainless Still Built-in Dishwasher

3 Answers

Dishwasher Detergent Doesn't Desolve

Ever since I got my dishwasher it has not cleaned very well and the detergent does not completely dissolved from the dispenser. I had a service man out once and he said to turn up my water heater to about 130?. I did that plus make sure the water coming out of the faucet is hot before starting the dishwasher and I have the ?Hot Start? and ?Hot Wash? cycle button on. I have checked to make sure the dispenser is not being obstructed by a dish and that the middle washing arm is moving around. It?s my fault that I did not continue to call for repairs and now I am out of warranty so I was hoping someone had a suggestion on how to solve this problem without throwing out the dishwasher altogether. Thanks P.S. I have tried using several brands of dishwasher detergent and they all perform the same

Posted by Karen Wood on

  • 3 more comments 
  • Karen Wood Jul 01, 2007

    Thanks for trying to figure out how to fix my problem. Since I wrote my complaint I have discovered that when the dispenser door opens it is obstructed by the top pullout rack. I have made sure the rack is all the way in and locked in place.
    To diagnose this I used a long thin stick and closed down the detergent dispenser door with the dishwasher door as close to closed as I could get it, and looked inside through the crack with a flashlight, I then released the dispenser door and it flipped up. I believe it should flip up 180? to expose the soap tray to the middle sprayer but what it does is only flip up about 75? and at that point is obstructed by the top rack from opening any further. The detergent gets wet and stuck in the tray and the partially opened door keeps the spray from rinsing out the detergent. It sounds like a design flaw. Have you ever heard of such a thing?

  • Karen Wood Jul 03, 2007

    Gendos:

    I didn't mean to indicate your advice was negative at all; it just wasn't beneficial since I knew the water valve was new and wide open. So I think I judged it as ?not helpful? which, was not meant to be a negative remark. I apologize, please forgive me. It was good information though and I appreciate your prompt response. I should have given the make and model in my question about the lid not opening all the way. So if you would still consider helping me here is that information:

    Model #GLD5860L00SS
    S/N TH756876B

  • Anonymous Mar 24, 2009

    i have the same problem I no longer buy anything GE.

  • Anonymous Mar 24, 2009

    did you ever solve the problem GE stinks. I no longer buy any GE products. I have the same problems

  • Anonymous Apr 02, 2009

    i just modified the top rack and cut out the area near the soap door works a little better now. I still will not buy GE anymore. anyone who needs photos of how to modify the top tray its pretty easy. email me [email protected]

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Anonymous

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I have same dishwasher with same problem. it is a design problem. i will never ever buy GE again. only way to solve this problem is, DO NOT load any dishes at left front side of bottom rack so bottom spray can shoot water in that stupid designed detergent cup. I have service tec came here 3 times and this idiot ******* blamed everything in my new house but this junk and expensive dishwasher. i just wrote a letter to GE headquarters adress is AP 6, Room 129 Louisville, KY 40225

Posted on Mar 10, 2009

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Kalee Most likely your dishwasher is not getting enough water. Check if the water shut off valve under the sink is completely open. If this valve looks pretty old and is not moving freely it could be stuck with hard water deposits. If you see something like that it is a good idea to call a plumber to check it and probably replace it. Good luck. Gendos Post back...

Posted on Jun 26, 2007

  • Anonymous Jul 01, 2007

    kalee
    My advise to you was based on the information you provided. It is very hard to diagnose any problem without a proper make and model number for an appliance. Since I still do not have it, I can not tell you if the lid should open 180 degrees or less. It depends on the make and model. Also I did not understand why you've rated my advise negative? The quality of the answer depends on the quality of the question!
    Gendos

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Dont buy GE

Posted on Mar 24, 2009

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  • Anonymous May 01, 2009

    I will post some info and pictures asap

  • Anonymous May 01, 2009

    http://img440.imageshack.us/gal.php?g=im...

  • Anonymous May 05, 2009



    Figure out your cut plan and how it will bend up.


  • Anonymous May 05, 2009

    You may wish to cut the wire basket and bend a bit differently to help keep dishes away from area. works much better now i can hear that soap dish slap open during the cycle now. hey guess what no soap left.
    all the images I took are here at this link.

    http://img440.imageshack.us/gal.php?g=im...
    click or copy paste



    Robert

    www.azadiancustomworks.com


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Anonymous

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SOURCE: Dishwasher Detergent Doesn't Desolve

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

Posted on Sep 11, 2010

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QUESTION: I just moved into a new apartment. The dishwasher is running normal but when it completes the wash cycle, my dishes are not clean and the detergent tablet is still there. The dishwasher is not dissolving the tablet. Maybe a little bit but about 80% of it is still there. I believe it gets hot water and runs normally. The apartment management said to use dishwasher cleaning tablets and not the powder soap. What can I do to try and get the tablet to dissolve? Any help you can provide would be great!

ANSWER: If your dishwasher hot water temperature is below 110F/115F, then it may not be hot enough to dissolve certain brands of detergent tablets. Be sure the water is HOT before you run the dishwasher. Run the hot water in the sink until it is very hot, then immediately run the dishwasher. Run the dishwasher on the longest, hottest cycle it has.
Also check that the spring opening action of the detergent dispenser door is working properly. If the detergent dispenser is too small a big detergent tablet may not be letting it open correctly. It may be jamming up the door. Try using a liquid or gel dish washing detergent if this is the case. There are many high quality liquid and gel dishwasher detergents on the market today. Liquid Cascade seems to be the best so give that a try. A powdered detergent will work too. Use a rinsing aid also as this will help remove spots even when the tablet may not be dissolving properly.
KEEP THE DISHWASHER DETERGENT DISPENSER CLEAN

If you are in an apartment, then most likely you do not have a high quality dishwasher. Knowing this, the dishwasher needs all the assistance it can get with the hottest water possible. You also need to be sure your dishwasher is clean at the bottom (removable strainer filter) where the pump and bottom washer arm is located. Be sure that it is clean and has hot water and this will be the best method to dissolve tablets. If you must use tablets, you can break them in half in the sink first. Place them in the dispenser and the hot water should make it easier to dissolve since the tablet is not as large.
You also need to be sure there is enough water for the pump to actually pump the water. To check this, start the dishwasher. Once you hear it running, open the dishwasher and be sure there is hot water and enough of it. If there is not much water in the dishwasher it may not be getting much water to the pump. When you open the door while it is running, check the water level at the bottom of the washer. If there is not much water at the bottom, then it may not be getting enough water to clean dishes and dissolve the tablet. Clean the filter at the bottom of the dishwasher to help the pump get the water more efficiently.
DISHWASHER PARTS IDENTIFICATION
If all else fails, you may have an old worn out dishwasher. The pump may be bad. Possibly your water heater is set to low. Your water heater should be set right around 120F. This will ensure that your dishwasher is getting the correct water temperature to effectively clean dishes and dissolve the tablet. If in an apartment, let the management know you are having this issue and they SHOULD resolve it.
Do you know of another way to assist a dishwasher to dissolve a detergent tablet? Please leave a comment below.
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Dishwasher tablet does not dissolve so crockery not clean

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if you are, put the tablet in the cutlery basket, not the soap dispenser. The wash time is very short on the 30 min program, so putting it in the cutlery basket gives it more time to dissolve.
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My dishwasher doesn't seem to be washing the

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Water Inlet Valve

A dishwasher's water inlet valve is its most common part to fail. When your dishes are not being fully cleaned, quite often a faulty water inlet valve is to blame. Test your dishwasher's water inlet valve, and if it is no longer functioning as it should, you will have to replace it.

Upper or Lower Spray Arm


Your dishwasher has a lower spray arm. It may also have an upper spray arm at the top of the dishwasher. These spray arms are designed to shoot high pressure, high temperature water at your dishes. It is possible that the holes of the spray arms, where the water comes out, are blocked with debris, affecting wash quality. You should inspect your dishwasher's spray arms regularly. Clean out the spray arms as need be.

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Water temperature is a key element in achieving clean dishes. A dishwasher's heating element is not designed to heat the water that enters it. Rather, the heating element is designed to maintain the heat of the water that enters the dishwasher. Its a good idea to run the hot water in your sink for a couple of minutes before you run the dishwasher. Just to make sure the water is nice and hot before it enters the dishwasher. If the water is unable to stay hot, it can adversely affect your dishwasher's cleaning ability.


Filter/Drain Grate

There is a filter in your dishwasher. Its function is to keep large particles of food and foreign objects away from the pump. Many of the newly-manufactured dishwashers have self-cleaning filters, and routine cleaning isn't a concern. However, some other dishw ashers need to have the filter removed and cleaned regularly. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your dishwasher. Consult your owner's manual for specific directions for removing your dishwasher's filter and cleaning it.

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It could just be that you aren't using enough soap to completely wash your dishes. Your dishwasher may be designed to dispense soap at two different times during the wash cycle. If you don't fill all of the detergent cups, then the diswasher will lose a cleaning cycle. Also, if you use a gel-type detergent, try switching to a powered kind. Powders tend to dissolve better in hot water. And don't buy in bulk. Detergents are most effective in the first two weeks. After that, they decrease in potency.

Alternatively, your dishwasher's detergent cup could be defective in some way. It is possible that it is gunked up full of built up detergent, and a thorough cleaning may be enough to get it working again. If that doesn't do the trick, you probably need to replace the entire detergent cup assembly. If your cup isn't even opening, please see our section My dishwasher detergent cup won't open.
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The soap does dot dissolve

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Is the detergent dispenser door open during wash cycle?
Also lack of adequate wash water template can cause detergent to remain undesolved. Hope this helps.

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Hi, dishwasher detergent stays in the compartment because Bosch has designed a gap at the top of the compartment that feeds water onto the detergent before the cover opens. This has possibly been done to soften up deteregent tablets and help them dissolve.

The result is a solidified mass of wet detergent that doesn't come out of the compartment when it opens, and slowly dissolves onto the dishes leaving them coated with alkaline detergent at the end of the cycle. The residual lump of detergent is in the compartment or on the bottom of the dishwasher (refer photo).

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Dishwasher 3 in 1 detergent tablet not dissolving.

I believe that the instructions for using these 3-in-1 tablets is to place it in the open dish detergent cup, rather than in the closable compartment, since the tablet needs to get doused by a lot of water in oder to fully dissolve and be effective in getting the dishes clean.

Since the tablets are designed to dissolve more slowly, they are able to be used for the entire range of washing cycles. If it's a constant problem and you don's have an open detergent cup below or next to your closed detergent dispenser, just toss it into the bottom of the dishwasher instead.

The reason that the tablet isn't getting dissolved fully is because the door is preventing the tablet from dropping all the way out and the door is shielding the tablet from quite a bit of water spray.

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I know it sounds strange, but many times when detergent dissolve, a failed heating element is to blame. The detergent needs that water to be hot to dissolve and activate the detergent.

Recommend you check the heating element for obvious damage/failure. When you run the full cycle, does the heating element get hot? If not, replacing it is not as hard as it appears. Post back here with further questions, OK?

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Dishwasher Detergent Doesn't Desolve

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance
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