Question about Protron PLTV-32 Television

6 Answers

The Infamous Protron PLTV-32

After purchasing the Protron two years ago, a friend was impressed by the picture and ordered one. I then ordered a 2nd set for my son. In just over two years all three sets no longer work because of faulty AC Adapters. Sadly, finding a replacement adapter is near impossible because of the Input/Output requirements and 4 pin connector. After numerous calls to Protron beginning 6 months ago, I firmly believe they have no intentions of acquiring the needed adapter. Stay away from the Protron company and ANY products they sell. They're a disgrace.

Posted by Anonymous on

  • 14 more comments 
  • Anonymous Jun 29, 2007

    Where are you located?

  • Anonymous Nov 12, 2007

    THIS COMPANY STINKS. I CALLED THEM AND ASKED ABOUT GETING A NEW ADAPTER AND WHEN I ASKED IF THE TWO WEEKS WAS REALLY TWO WEEK, THEY HUNG UP ON ME. WHAT A PIECE OF CRAP. I ALSO CALLED SHOPNBC AND THEY COULD'NT DO ANYTHING FOR ME EITHER. I ASKED THEM IF THEY COULD HELP AND THEY SAID"ITS OUT OF WARINTY, SORRY." SO IF YOU BUY A ANYTHING FROM SHOPNBC, EXPECT IT TO BE USELESS AFTER THE WARRINTY PERIOD.I HAVE A 32INCH PICE OF CRAP HANGING ON MY WALL

  • Anonymous Nov 15, 2007

    To Koyoshi, please let me know how you make out. Even though I replaced the tv, it can still have a life elswhere for someone.

  • Anonymous Nov 19, 2007

    Kyoshi could you please tell me EXACTLY what you orederd, I went to the website but wasn't sure what info to enter

  • Anonymous Nov 24, 2007

    dead proton ac adapter units on back order no satisfaction with shop nbc.

  • RicksRock Dec 11, 2007

    I need a YHI Adaptor Audio/Video power supply 3XA9 E225673 Model 090-02180-13 for Protron 32" LCD TV
    SOunds like this is ongoing problem. My Proton from SHOP NBC excellent picture, but power supply died today 12/11/07.

    Has anyone fround an answer or alternative

    [email protected]

  • tonic Feb 04, 2008

    I have no picture, just black screen. My ac adapter blue light is lit, and my tv red light is lit. How do I know if this is the adapter problem everyone talks about or if I have an actual screen problem. Please help me before my husband goes mad!!!! Thanks

  • Anonymous Feb 10, 2008

    I too need a AC Adaptor. Thanks.

  • Anonymous May 01, 2008

    WOOOWW, i have been trying for over 1 year to get to power strip for my protron pltv-32 and i kept getting the same answer it was on back order i have never till this day received a call back a different story NOTHING. My tv was only may a year and half old. was this problem ever resolved for anybody at all cause i would hate to toss the tv cause the company sucks and can't replace 1 simple part

  • Anonymous Jun 14, 2008

    I have just started my search. My power supply light is out and the TV won't work. I figure it is a bad power supply! My TV also from shopNBC is only two years old! BUMMER. If anyone knows where to get one - please let me know! Power Supply 3XA9

  • Anonymous Jun 16, 2008

    dc adapter ha fail

  • Anonymous Jul 05, 2008

    Hi, i'm having the same problem, my AC ADAPTOR 090-02180-I3 it is no longer working and i can't find the equivalent adapter and protron don't have a replacement AC ADAPTOR, so I'm fuk... and everyone that have protron products.

  • bruce727 Aug 03, 2008

    This Protron PLTV-32 Television has been a HUGE disappointment. It is cheap **** and less than 2 years old the AC Adapter quit...just like evryone elses! Has anyone found a suitable replacement?

    [email protected]

  • Anonymous Aug 06, 2008

    I have a same problem.... two year and poof the ac adaptor went.. Trying to find a similar output then reattach the end to match up with the tv. Hopefully I can find a similar ac adapter or even the same voltage, amps.

  • aw2214 Aug 10, 2008

    Hi

    Add me to the disgruntle buyers of the protron from Shop NBC. We purchased the product in June 05 as well as a extended warranty that expired in 07. Well the sound went out in March 08. I recently found out that spectronics has file bankruptcy and is not honoring any warranty work or products. If anyone is having the same problem and can direct me to a solution I will be forever grateful. By the way I am also interested in a law suit. Shop NBC should not be able to get away with this. This product cost us $1499.00 for TV $149.00 for the mount and $129.95 for the extended warranty. Help!!!



    [email protected]

  • Anonymous Jan 03, 2009

    I bought two TV's from SHOP NBC and I regret it to this day. The smaller one quit working after a year and is completely without picture or sound. The larger one has a wavy line running down the screen. I had only bought one 52' inch with a reputable company.

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6 Answers

Anonymous

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I found a replacement adapter at LCDPAYLESS.COM it will arrive soon I will log-on as soon as I get it to let you know if it works. I never ordered anything from them before hope it works. Also i will keep my receipt and seen it to protron to have them refund my money

Posted on Nov 15, 2007

  • Anonymous Nov 19, 2007

    I got mine from LCDPAYLESS.COM

  • Anonymous Nov 19, 2007

    It does work.

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Anonymous

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My brother-in-law has the same crap shopnbc proton and his big brick (PSU w/fan) died in november....

Just Ordered a "replacement" from LCDpaless...
BuyNow/bestoffer $100+$15shipping...

FYI
Came as two smaller power bricks wired together...
a 24V brick and a 12V brick. They are correctly rated so, I'm sure it will work, but was hardly what I expected as a "replacement"... (2 ac cords, 2 bricks, two outputs cords to a connector pigtail)

Posted on Feb 01, 2008

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Here are more problems on this forum with the PLT 32 from Protron:

http://www.fixya.com/support/t183645-runaround_protron

I recommend a class action lawsuit. Any takers respond to [email protected] with your name purchase date and purchase price and retailer.

Posted on Feb 05, 2008

Luis Amado

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I' can help building the right ac adapter using part of the old one let me know if interested

Posted on Jun 29, 2007

  • Luis Amado Jun 29, 2007

    Franklin MA 02038 ,USA

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Anonymous

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BURN IT!!!!

Posted on May 07, 2008

Anonymous

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I found a 30" on the curb with a cut power cord no brick with it
could anyone give me the pin outs of the Cord so i can make a new power-supply
i don't want to spend $125 to see if this TV works
thanks

Posted on Dec 12, 2007

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