I have the mic turned on but the speaker will not work. The person using the phone can be heard but they cannot hear unless they pick up the handset. Is there a solution or could the speaker be damaged? thanks
Your telephone is probably ok but there is some system programming to turn the handsfree feature on. The procedure to do this is as follows: 1. Find the port number of the extension by pressing Feature 4 at the problem phone. The display will show the 2 digit port number and the extension number; remember the port number. 2. Enter program mode by pressing Feature #0*8974 3. Press Line Key 4 4. Dial 29 5. The display will show 01/29:HFU YES/NO ; with 01 being the first extension port number in the system. Press the Conference key until you see the port number we need to change. 6. When you reach the correct port number, make sure the cursor is all the way to the right by pressing the # key until it is there. 7. Press Line Key 2 to change the entry to yes. 8. Press transfer to write the new data. 9. Press Speaker to exit programming mode. If you wish to call me I can step you through this free of charge. My number is 850-326-0394.
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