Comm. Error Hello,
My fax machine cannot send or receive faxes, whenever I try to send a fax the display shows "comm.error (0001)"
When it is ready to receive the fax it just beeps steadily and then says that the line is busy.
Any help would be greatly received!
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PROBABLY BAD PHONE LINE, CAN TRY SOME OF THE FOLLOWING
SLOW DOWN THE RX TO 1700
TURN OFF ECM
INSTALL DSL FILTER EVEN IF ITS NOT A DSL LINE
MAKE SURE THE PHONE COPANY KNOWS ITS A FAX LINE
IF ITS VOIP IT MAY NEVER WORK WELL
RESEAT ALL CONNECTORS IN FAX 3900
TRY SETTING TO MMR
MAY ALSO BE PROBLEM WITH THE SENDING FAX MACHINEOR, THERE PHONE LINE
Comm Error will show on the display if there is an issue on phoneline that were using.
First please check if the machine has a dial tone or try to call the fax # where you need to send the fax, just check if it's ringing.
Second before loading the paper make sure that the display shows date & time.
Then load the document in the tray the display should show enter fax # & start.
Start dialing the # then hit start.
Generally this error(Error 0001) is observed while receiving Fax.The Error Code arises when sender not using G3 Fax Machine.So it is a communication error. I think it helps. Let me know. Best Regards Fixya ExpertChandrashekhar Bhat