Question about HP Deskjet 3845 InkJet Printer

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Deskjet 3845 not printing properly

I just loaded a new black and color ink cartridge into my hp dedkjet 3845 printer. The print test comes out good. However, when I print the printing goes lopsided on the page and looks blurred. After a couple of pages the message comes up that the cartridge will not move shut off the printer and check for any paper jam or particles. I have check and found no paper jam. Have dusted off the inside of the printer. Cannot find anything. However, the problem keeps occurring. Any suggestions on what the problem could be and how to fix it?

Posted by Shirley Hemphill on

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Anonymous

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It needs a proper service as the moving parts are not moving freely .. or maybe when installing the cartridge you have damagaed one of the sensors .. it can be one of both

Posted on Jun 25, 2007

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