Question about i-mate K-jam Smartphone

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K jam screen align does not work after hundred or so attempts

Hi, previous to my hard reset of my kjam, it already has dead spots and would take some attempts before screen align is completed. Thinking that hard reset is the solution, I did it but now, since screen align is like mandatory for a hard reset, screen align still does not work after hundred of attempts. I have tried other solutions like cleaning (accumulated dust) it with business card to no avail. What will I do? I'll just continue with this screen align setup? Do more attempts mean I'm on the way to aligning it? I would greatly appreciate anyone's help. Thanks.

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  • Anonymous Jun 05, 2008

    My touch screen does not work at all and I am also at the align screen part. I need to use the phone but it wont let me get past that. I have alredy takin the thing apart and yet no luck. what else can I do?

    please help!!!!!!!

  • Anonymous Jul 04, 2008

    i, I too own an i-mate K-jam. My problem started after I attempted to restore my phone to factory settings. Now after I turn it on, it continues asking for screen alignment

  • abdullah3136 Jul 12, 2008

    Dear Sir,

    I seek your help to resolve my two problems:

    1. How do I hard reset my Imate Jasjam.

    2. Previously I hvave been using PDA 2K with windows 5, it had a good performance. In this model one problem which i am facing that when I use "search" command to look for any thing, it takes too long to search it. In this I am usinng windows 6. one more thing when i use the keypad for telephone dialing it also seems a bit slow. Otherwise it is working fine. I will be grateful if you can please send any solution to me.

    Best Regards,

    Abdullah MAlik

    [email protected]

    Mobile : 92-321-9558966



6 Answers

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Well, folks i had the same problem with the damn i-mate K-JAM model but i have figured out its solution. Well screen alignment options will always come on ever reset whether it is hard or normal and further more it would be nail biting for most of us because it doesn't work at all. It seems like some sort of a bug either in Windows Pock PC edition or HTC manufacturing bug. Whatever u call it only we would be the victim of it. Here is the solution.  

When the alignment screen comes Just Tag the {+} << in the exact centre it will then move to the top let corner of the screen again tag it from the middle and it will then jump to the lower left corner now don't tag it from the middle instead tag the lower left corner of the screen. It will then move to lower right corner of the screen now tag it again in the middle and finally it will fly to the top right corner now again instead of clicking in the middle just hit the top most right corner of the screen and now u r done. Screen is finally aligned whoops!

Sometimes even when the screen is aligned the touch pad malfunctions if this is the case with you u need to update the firmware like i did just search through Google the i-mate k-jam windows Pocket edition update.


Posted on Oct 28, 2008

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Guys,is it possible to align the screen for 30min?
Im also using k jam i-mate.

Posted on Apr 09, 2012

  • Kalistam Apr 09, 2012

    I have reset my i-mate k when it boot up it give me this damn screen align message.i have align it for almost 40min but,nothing was going well.any solutions or how to bypass the align screen option?help


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Iff u see + sing in align screen drawn circle around that + cross of align screen every time ur fone fone ask for it .try it u will find the way out of this problem .further info contact fasialraja25at hotmail .com

Posted on Oct 03, 2009

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I have the same problem with the screen alignment but was able to get past the screen alignment part. what i did was turned off the phone and turned it back on again, and as soon as the windows boot up screen appeared, i pressed the camera button for about 10-20 seconds. that somehow worked and brought me inside the system. it did not solve the alignment problem but i'm now able to use the phone sans the touch screen. well, thats better than nothing. try it. might work for you too...


Posted on Oct 22, 2008

Well I had the exact same problem with my K-Jam but my dead zone/spot was more specific to the centre of the entire screen. I also resorted to hard resetting my phone to try and resolve the problem and guess what is the first required action, screen alignment. I tried applying pressure to the centre of the screen for it to take the first setting but it wouldn't. I called Imate and spoke to a technician and their only option was for me to replace my LCD touchscreen mechanism. I put my phone off for and never attempted the screen alignmentfor about three days (the screen was faced downwards for this period). One morning after awaking I put the phone on and tried aligning the screen with some pressure using my index fingers nail and the screen was aligned and I completed the setup successfully and to this day I dont think that I would resort to resetting the phone again for this problem.

Posted on Aug 07, 2007

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One day i reset my i-mate k-jam set and when it turned on it gave me a message of screen alignment.i was afraid that what`s this...???
i tried my best to solve it but failed....
i took help from web but only take an idea and than i do one step with my mind and this gonna be solve..that step is as under;
tap the screen at exact locations of symbol {+} and this will be solve..
ok brothers just enjoy now...

Posted on Dec 10, 2008

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Hi there,
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