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Make sure none of the keys are stuck if a mechanical type like a computer keyboard or scratched or dented if a film type keyboard.
Make sure the door is closed completely.
If still not working, unplug the microwave from the oulet for 30 seconds or more to allow any internal microprocessor to be reset, then try again.
That's about the extent of what an end-user can do get the keyboard to work again. If still not working it should be brought to an appliance repair shop for service.
SE error means you
have a shorted membrane keypad.
We would need the full model number with any suffix in order to provide you with free assistance.
It is usually found on a tag located inside the cooking cavity or around the door frame or controller frame.
Since FixYa is still not notifying us when you respond to clarification requests, you will have to post a new help request with your model number and symptoms / questions or eel free to contact us directly here for free help.
Sometimes it's a simple DIY job to fix this.
We'rehappy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
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