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Hi good afternoon we want to makegelatoice creamusingtheSassafras.I want to know... whenbringing the mixture tothe refrigeratormust bethe two buttonson?(The mix buttonandfrozen)?
I had the same problem. Dont try and force it. You will break the dasher. Put in just enough ice and salt to stabalize your canister, then add your ingredients and turn on machine. Then finish adding ice and salt around the sides. This will keep the machine moving so the inredients won't freeze so fast.
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