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sansa media converter is a program you should have received on a disc when you bought the player you will need to install it on your computer in order to put pics or video on the player, if you dont have it go to this website and see if you can download it. www.sandisk.com
I am not able to either only because i dont have the software for it. So if u dont have the software, then that is definatley your prblem. ~Tell me what you think.~
Download whatever music video from Limewire, Napster, etc. Watch the entire video to make sure you are satisfied. Afterwards, go to the Sansa Media Converter and click "Add Music." Find the video (in whatever file you saved it under) the click convert. That should put it on there.
try and reformat it. go into MY COMPUTER after plugging your mp3 player into the computer, and right click on the mp3 player icon. Then click on reformat and click start, but dont do the QUICK FORMAT on it. Once you do this youll see what I mean, and i hope that this helps you with your Mp3 Player.
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