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Question about Logitech Harmony 360 LCD Remote Control

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My lcd screen !!!

I have the $160 remote for the xbox 360 logitech and my LCD screen has a bunch of lines in it so i cant read it and yes i have tried to change the batteries.

Posted by keith watkins on

  • keith watkins Jun 24, 2007

    please help logitech support takes forever i was on the phone on hold for two hours.

  • funnymatt Nov 23, 2008

    My screen looks like this.  Logitech told me I'm out of luck since it's over a year old.



2 Answers


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I may have had something similar. Every other line was not drawing. I just contact Tech Support and they sent me a new one. Piece of cake. I'm sure you've already dealt with the issue, but just in case.

Posted on Dec 24, 2007



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  • 56 Answers

It's seems like a hardware assue ... does the problem happend when you use it or it's since you buy it ...? if it's there since you buy it that's mean it's a hardware assue tell me more?

Posted on Jul 31, 2007


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Related Questions:


Lines in the display screen

This is not the fault with remote control.

Battery will not charge

1) Ensure the cradle is plugged into an active AC outlet and the LED light on the cradle is on. There is a switch on the bottom of the cradle to control the brightness of the LED, set it to the highest. Try different outlets if needed. Does the LED light turn on and stay on (does not blink)?
2) Remove the battery. Place the remote on the cradle and check the LCD screen. The LCD screen should display a 'White' screen with possible colors before going off. Try this a few times to confirm behavior. Did the LCD turn on briefly?
if no, contact logitech
3) Reinsert the Battery. Have you charged the battery for at least 3 hours? If no, please recharge the batteries for at least 3 hours.
if yes, contact logitech
4) Did the battery ever boot the remote? If yes, please continue troubleshooting.
if yes or no, contact logitech
5) Remove the battery. Check the 3 gold contacts on the battery to see if there are markings on all the contacts signifying it was connected correctly to the remote. Did the battery have markings on all 3 contacts?
if no contact logitech

if you have determined this is a hardware issue, contact logitech and provide the information below

The PID of the remote:
The P/N of the remote:
The PID of the RF Wireless Extender:
The P/N of the RF Wireless Extender:
Full Name:
Login ID (Current Login for Harmony Remote Software):
Phone number:
Zip/Postal Code:

Please Note: The PID (Product Identification) and P/N (Part Number) for the remote can be found either on the underside of the battery cover, or at the bottom of the battery compartment (the battery might be covering it). Your PID number is a character code with a combination of letters and numbers, starting with either WL, WD, or LZ

Screen does not work.....will function properly, but nothing on the remote screen. Can the LCD screen be replaced?

Logitech does not have repair services. If you are out of Warranty - some people will take it to their local electronic store, but if you are still in warranty - contact them and they will replace the whole remote!

Need a new LCD for Logitech Harmony 670 remote

Logitech does not sell replacement LCD screens for Harmony remotes.

I would suggest buying a broken remote from eBay or somewhere cheap. However, keep in mind that attempting to repair your remote will void the warranty.

Hope that answers your question.


Logitech harmony xbox 360 remote not communicating with 360.

There is a setting that may need to be changed within the Xbox 360, to allow it to be controlled by a Harmony Advanced Universal Remote.

To configure your Xbox 360 to respond to a Harmony Remote

  1. Using your original Xbox 360 controller, go into the Xbox Dashboard on the Xbox menu
  2. Select "Console Settings"
  3. Select "Remote Control"
  4. If "All channels" is selected, select "Xbox 360 Media Remote”. If "Xbox 360 Media Remote" is selected, then select "All channels"
Your Harmony remote should now control your Xbox 360

I need help getting my tv on component 2 with out a remote

if you can enter you tv set up screen,, plug you xbox 360 in and turn on, then run setup

LCD screen not working

Try a hard reset first. Remove batteries for about 10 minutes and reinsert fresh ones. If the lines still appear, there is a problem with the LCD screen. Contact Logitech support for an RMA.

Light and dark

hi there, you have a hardware prob. , try the inverter of the lcd, replace it and test it. ty
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