Sd600 digital camera trouble downloading pics to computer

I have a new sd600 camera and I have consistently had trouble downloading images to my DELL PC laptop (I have windows xp). There seems to be a problem with detecting the connecting to the computer through the usb port but I knwo that I didn't need to download any usb drivers since I have windows xp. I was only able to download pics one time and that was after I continuously tried opening the camera window and unplugging and replugging the usb cable into the computer. Now I can't download pictures at all, and for some reason every time I plug the camera into the computer with the cable, adobe photoshop opens up instead of the camera window and it can't detect the camera. I have tried opening the camera window manually and it either doesn't open or it gives me a message saying the device is not connecting. I have tried everything from uninstalling to reinstalling the software and it still doesn't work. Any ideas?

Anonymous Apr 20, 2008

I'm having the exact same problem. I've never had any problems until maybe a month ago. I've always been able to get my pix through ZoomBrowser.

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Hmmm... Yea sometimes the pc doesn't see the added gizmo your camera. In which case, I suggest when you connect camera to computer click on "my computer" and you should see your device listed there along with your C drive & so on. Click on the camera icon & viola, you can copy the images from there to your computer. Yea I had the same experience with PS too, well Elements in particular. And there is a setting (somewhere in Elements Browser window) to turn it off. Yea to simply download images - it doesn't require any software at all with XP. I use a card reader & rarely deal with using the camera cable to computer hook up. To use that device you'll remove the card from the camera & stick in the reader & its ALWAYS worked for me. Again you'll have to click on "my computer" to find the images there. Otherwise --- next step would be to try another usb cable.

Posted on Jun 24, 2007

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