Purchased from shopnbc.com tv ok, however after 24mos exactly, to the day the extended warranty ran out... It happened. My remote stopped working with no previous hints of trouble or problem. I have purchased 3 different universal remotes to no success. I contacted Protron, rep was rude and barely spoke english- again no sucess. NEVER BUY FROM PEOPLE WHO PUSH NO NAME PRODUCTS AND NEVER TRUST A BRAND YOU ARE NOT SURE OF.
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Hi, we had that problem the first two days we purchased our set. Fortunately they replaced it with no problem. I hope you purchased an extended warranty, Coby is out of business but warranties are still being honored...I don't know of a fix for this..Basically the Coby is a dud..I wish you the best! let us know how it turns out..
I had the exact same problem with the Sony KDL46XBR4. The problem started 11 months after I purchased the TV (Dec 2007). Luckily I placed the call to Sony just before the 1 year warranty expired and they replaced the entire front panel which is basically the whole TV except for the stand and the plastic frame. Last month the same issue started happening again (5 months since the repair). I called Sony and they say they have a 90 day warranty on the replacement part so I would need to pay out of my own pocket to first have the problem diagnosed (it's the EXACT same problem!) and then pay to have the repair done since the warranty has expired. I asked how much the front panel costs and it's $1,400! I paid $2,100 for the TV when I purchased it. Interestingly, at the time that part was back-ordered.....hmmmm, I wonder why??? Perhaps a recall is warranted here (no pun intended). Needless to say, I have sworn off Sony products due to their lack of support for this issue.
the problem you are having can be fixed with an adjutment that has to be done on the power supply. you will need a thec to do this adjustment. as for the remote you can get them here. http://www.newtvremotes.com/Mfrs/Samsung/SamsungTV/BN5900429F.htm
as for the extended warranty if it is still under manufacturers warranty you should be able to get it from the place you purchased it from( if they offer it) or the manufacturer.
Beware: Although the process should be safe, it technically voids your warranty.
Enter the service menu:
1 - turn of tv with remote
2 - press and release in the following order on the remote: Info, Menu, Mute. Make sure remote is pointing at the tv
3 - turn on the tv from the remote
4 - you will see the service menu. using the down arrow on the remote
select the Reset option. Using the right arrow button at this point
will do a hard reset.
5 - Wait a few seconds, turn TV on
6 - you will have to rescan analogue and digital channel but it should be working now.
Some more suggestions to see if your remote control has just lost it's programming is try unplugging your television and taking the batteries out of the remote control for atleast 5 minutes. If this doesn't work, or you've tried tvtek's advice up top and you still can't get your remote control to work, I would try ordering a original replacement remote control for your specific television. I would not recommend purchasing a universal remote, because half the time the problem with it not working could just be caused by it using the incorrect code. If you go to a site like http://www.remotecontrolscenter.com and look through their site for the exact model number of your television and purchase that remote control than you'll have a good idea if it's the remote or the television. Most likely you'll find it was the remote control!