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Question about HP PSC 2355 All-In-One InkJet Printer

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HP PSP 2355

Paper jam Recently, I have been having the same problem crop up each time I try to print/copy anything on my PSP 2355. The machine pulls in a sheet of paper on request but instead of printing in normal manner, but instead of stopping as if to print at top/beginning of sheet, the sheet continues about half way through the machine, then stops. Error message 'Paper jam. Press OK to continue.' appears but there is no jam. Removing sheet of paper & returning it to tray doesn't help; same thing happens each time.

Posted by Martin Futcher on

  • 3 more comments 
  • Anonymous Mar 19, 2014

    when i pull the paper tray out it does not recognise (normally goes red error) but I cannot print, it appears to start to try to pick up paper but stops within a second or two. No errors. No paper jams.

  • Anonymous Mar 22, 2014

    thus it will not continue to print

  • Anonymous Mar 24, 2014

    machine will pull 1 sheet then jams on 2nd sheet.machine has not been used in 3 years but everything seems to work great. my gr3770 only has 23000 copies

  • Anonymous Mar 27, 2014

    if you keet 5 sheets of paper in it and help them feed it works but otherwise it pulls the paper in and starts printing then stops

  • Anonymous Mar 29, 2014

    how do I stop the test sheets from printing

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Anonymous

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  • 2,961 Answers

The only thing that can be done is to go to your printers and faxes folder and looking for your HP printer icon, right click on it and select uninstal, switch off and remove printer from the usb port Next go to add/remove programmes and look for any HP printer software listing and uninstall it and restart the pc. If you have the installation cd that came with the printer reinstall the driver and when prompted reconnect the printer to a usb port preferebly a different one than before if you have spare and continue. reset the HP printer to the default printer if not already been prompted to do so by the software and try again printing, if the result is the same the printer itself is faulty and requires servicing or replacing

Posted on Jun 24, 2007

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