I have one doing the same thing. I called Cannon and the told me I would have to send it in for service. Now after reading that about 10 other folks having the same issue, I think Cannon has some issue with the ZR100.
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Mine does that once in a while, I turn it off, remove the battery, put the battery back in, plug the AC adapter in and turn it back on and sometimes it works. Now if I can get it to load a tape without eating it.
Remove the top cover & have a look at the deck mechanism. If there have been children in the house there may be an object lying inside obstructing the tape. If this is clear, watch carefully to see if the tape drops down into the deck mechanism, possibly the tape flap is not being raised or one of the guide arms on the deck maybe damaged or broken which stops the cassette from dropping into the mechanism. If the cassette drops down ok, does the tape then start to be pulled out of the cassette by the guide arms?
I have a Sony Handycam DCR-HC62 NTSC.The problem is i eject the cassette area, now i put back the cassette back inside the cassette area, the cassette area is not locking, and on the screen you see the eject sign , with C:32:11, stating reattached the source power. I would love if you an help me urgently please.
The most likely problem is with the belt that goes around the flywheels of the deck. You would need to take the cassette deck out of the unit and check it out to be sure. If the belt has come off or is broken, it needs to be replaced with the same type of belt and then it needs to be put back on in the exact way it is meant to be put on. This is something that may not be very easy for you to do unless you have some experience with this sort of repair. Taking apart a cassette deck can cause more problems with it, if it is not put back together perfectly.
The best solution for you would probably be to take it in to a repair center. If you decide to try it yourself, I am willing to offer help, but I do advise against it if you have no experience with them.
I was having the exact same problems, and I read a post on this website somewhere recommending that I just record a few seconds of video on a blank portion of tape and then the camera should start playing video normally again.
In the cassette change the blue dial back to the correct type, either a4 or A4R (landscape). Sounds like you have to set it back to A4, Blue dial right hand side, front of cassette when you open it.
Or press the paper select button on the copy screen and see what it has been changed to, then change the dial in the cassette.
PLZ
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