What is the master reset for a v6 razr???

Go to main menu then settings. click initial set up scroll it there you will see master reset. click master reset you will see enter security code type 000000 then enter it will reset itself wait it will shut down by itself and activate again

I was able to use my Motorola V6 for only 8 months. There is a problem with its program that causes all key pads not to function except on/off button. I thought at first that the key pads only need cleaning but it isn't because every time I switch off the phone for one hour and turn it back on everything will work fine for a few minutes and then the problem comes back again. Can anybody tell me how to fix this problem?

My phone's dead.
i've had it for about 7 months nothing has gone wrong until now.
A reminder went off in the middle of the night and i set it to "all reminders off" but when i tried to turn it on in the morning nothing happened i thought it was flat so i plugged it into to charger nothing happened. i've tried everything. The sim, battery and memory card all work in my mums V6. so it must be the phone.
does anyone know how to reset it???
HELP ME!!!

As requested, here ya go: Test Commands 32*116*1*0*0 - read phone code 32*118*1*0*0 - read security code 18*0 - factory reset, phone code off 18*1 - master reset 54*18*1 - full phone reset 10*0*6 - select 900/1800 32*279*1*0*8 - model 32*383*1*0*0 - flex version Good luck.