Question about KitchenAid KTRS21KM Top Freezer Refrigerator

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Freezer ok - Fridge Warm

Hi from Montreal This is the thrid time that my Kitchen Aid have this problem... The freezer is Ok, working and cold. The fridge is warm (more than 14C, normally it should be 4C) The tech change a part (with a «timer?») and we have to defrost 24 hours. After all is Ok 1 Year later, same problem The tech change the same part plus another module. Defrosting and ok... Last month, same problem. New part, defrost, all ok after One week later, same problem again...!!!!! New part... The next time I buy another brand. Do you have any ideas???

Posted by Steve Hovington on

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It sounds as tho you have an airflow situation.you would want to make sure that food items are not blocking airvents in freezer.also make sure that you have adequate space in your freezer for proper air circulation.also tell your tech.to make sure all air vents are free of ice.

Posted on Jun 25, 2007

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