Error code problem

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PIXMA Printer Error Codes and Error Messages


5C00 - Orange and green blinking 4 times Description:

A service error has occurred.
Resolution:

1. Turn off the printer.
2. Disconnect the power cable.
3. Open the printer cover.
4. Check for any orange protective tape or white polystyrene and remove if necessary.
5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
6. Close the cover.
7. Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.

Per http://www.canon.co.uk/support/consumer_products/product_ranges/printers/pixma/error_codes/#5c00

5C00 - Orange and green blinking 4 times Description:

A service error has occurred.
Resolution:

1. Turn off the printer.
2. Disconnect the power cable.
3. Open the printer cover.
4. Check for any orange protective tape or white polystyrene and remove if necessary.
5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
6. Close the cover.
7. Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.

[5C00} & Light Blinking 4 times = Purge Cam Sensor Error. That's mean there is an error occurred in the purge unit. You may either need to replace PURGE UNIT or LOGIC BOARD to solve out this error. Thank you.

According to the Service Manual Error Code List these are the two possible candidates to cause this failure:
- Purge unit (Part-No. QM2-1307)
- Logic board ***’y (Part-No. QM2-1272/QM2-1273)
which means, this device has to go to the service.
(Or to bereplaced)
Best Regards
cominarosa

Try the following procedure:

1)Turn off the printer.Press and hold the Resume/Cancel and Power buttons
at the same time.

2)Release the Resume/Cancel button.(continue to hold down the power button)

3)While continuing to hold down the power button press the Resume/Cancel button
3 times then release both buttons.

4)The LED should now be green.Press the Resume/Cancel button 4 times.The led
should be green.

Power it off and back on and you should be good to go!

Error code 5C00 refers to possible paper jam or product needs reset or service.

It is possible that a previous paper jam has left a piece of paper inside the machine. If you cannot see any paper jammed at either input area, open the rear cover and look in there. Otherwise, you can try to reset the product:

Reset the printer:

1. Turn the printer off with the Power button

2. Disconnect the data cable from the printer

3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. Attach data cable.

4. Turn the printer back on

If all of these suggestions fail, your MX700 may require repair service.

Error code 5C00 refers to a purge unit error. This is a service call error and requires that the printer be taken into a canon authorized service facility for diagnostic and proper repair.

bagai mana caranya menanggulangi eror 5c00 Printer ix4000, mohon petunjuknya

i AM GETTING 5C00 ERROR

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.