Question about Ariston Technologies AW129NA 16 Lbs Front Load Washer

Washing Machine Door will not open

My new Ariston AW 129 front-load washing machine suddenly with the second use to wash has a problem: After 4 hours, the door will still not open. I even had it run another cycle. Unfortunately, the door will not open and my laundry [which I need :-( ] is inside the washing machine. I left yesterday four calls with the manufacturer's customer service. Nobody called me back. If someone out there encountered the same problem, PLEASE get in touch with me to let me know how I can fix this problem. With friendly regards, handynovice

2 more comments
Chris legat Jun 24, 2007

Thank you so very much for trying to help. Unfortunately, this under-the-cabinet Ariston washing machine had been installed by a plumber. We are seniors :-( And I just realize that it is impossible for me to move this washing machine out of the 'just fitting' under-the-cabinet space. The electrical outlet is behind the washing machine.

Tomorrow, Monday, I will try to get someone to help in getting this machine out of the tight space and unplug it. I am sure [!!] that you are correct and then the door will open.

One more question, please: would the machine then 'reset' itself, so that the door will work properly again or is your suggestion/solution only to be able to open the washing machine's door?

Thank you again, Washer Tech, for responding so quickly.

handynovice
Chris legat Jun 24, 2007

I said, I am a novice, and it shows :-) But I got the idea to turn off the circuit for the appliance in my fuse box and, voila, after a few minutes I was able to open the washing machine door.

Thank you very, very much, Washer Tech. I guess, when I now put my next load of washing stuff into the machine and start another wash, I will soon know if the machine has reset itself!?

Greetings, handynovice

PS. It's so nice to know that your 'HELPERS' work on weekends too!
:-)
Chris legat Aug 24, 2007

Thank you for your help. In the meantime I got to know my new ARISTON washmachine better. The 'trick' to get the door to open was within the program, which said that before the final run, one will have to press start again and then it finishes the wash cycle.

Have not had a problem since I followed those directions.

AND by the way, we are VERY HAPPY with this QUIET running ARISTON Washmachine. Can recommend it highly.

Thanks. Greetings, Christa
hinkypunk May 09, 2008

I've been everywhere online. Lots of complaints. Ariston seems to include locking mechanisms on all of their appliances.

Unfortunately the model we're usingI (an AML135) is in French, and doesn't appear to have a button that unlocks the door...so my clothes are locked inside and I can't get them out.
I assume it's just part of the program, but it's as annoying as hell.

Is there a simple strategy to get the machine to give me my clothes?
Thanks

5 Answers

Khaldoun kassam

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Break the door

Posted on May 30, 2012

Darren Moxam

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It is poss that you pressure system has not released, and this can keep the door closed. Unplugging it will not cure this fault. It is also poss that you have a blocked filter or waste. Unfortunatly has you are older people I would call an engineer

Posted on Jul 24, 2007

Anonymous

Is also possible that the door was forced open during the five minute safety release period, which causes the handle to break, thus preventing the door from opening... I work in several hotels that have Ariston's I change about 15 handles a week because people do not allow the machine to go through the safety release time

Rob

Posted on Nov 01, 2008

DaughtOfGod Jul 17, 2011

I think this might be what I have done. How do I get the door open and how do I fix the handle. The handle moves free back and forth but the door will not open.. Even after leaving it unplugged over night.

Anonymous

I have an ariston washing machine al636. The door refused to open and i am really very upset, can someone help me. If anyone has any idea, please reply to me at the following email. Thanks

My email is [email protected]

Posted on Jan 06, 2008

Geoff Siegel

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