Cant get my sony handycam dcr-pc55e tape on my pc .
I have a sony dcr-pc55e and i am having a problem trying to get the dv tape of my home movies on to my pc i was told to use a firewire card and cable to get the movie on my pc with the best quality results . The thing is that it does go to my pc for a short while and then it says that the camcorder has been disconnected but it has not , i have tried a number of times and it happens every time but never at the same point of the tape , i have also tried different programes and they all do the same thing . I am using a 4 pin to 6 pin firewire cable . also the quality that it has saved is not all that great anyway . Please can anyone help me i am pulling my hair out !!!
( PS I HAVE PHONED UP SONY BUT THEY ARE NO HELP , THEY HAVE GIVEN ME LOTS OF PHONE NUMBERS TO CALL BUT NOBODY CAN HELP ME .)
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Re: cant get my sony handycam dcr-pc55e tape on my pc .
I was wondering if you are using the AC Adaptor while downloading video?
When you are not operating the camera, it will shut off automatically after approximately 5 minutes. This is to save the battery. It can be changed in the Standard Set menu: The item is called A.Shut Off. This can be changed to Never.
Otherwise, I would use the AC cable if you aren't already.
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The simplest way is via memory card, using a card reader. However, if you want to connect your handycam to your pc, you can download the manual here:
I also have a dcr-pc55e and i think i might have the same prob , have you tried a firewire card and cable you will have to buy one if your pc has not got one you can get them off of ebay for a few pounds , i have just bought one because i had the same prob , but now the pc will see the video camera and start to take the images from my camera but then it just stops halfway into the tape . If you can get it to go any futher than i can after this please let me know , i have posted my prob on here to , thanks jimmer . You could try give sony a call on 0870 5111 999 or you could give the handycam helpline a call i think they are called pixella on 00800 15 32 48 65 to see if they can help i hope this helps you . jimmer