Question about NetGear WGR614 Router
I purchase a Netgear WGR614 and secured the router, know I can't send out e-mails.I log on to a surrounding unsecure network and mail goes out. I can recieved mail all day. Can someone help? I 've call Netgear Support several times not help!
Well first off, let's see if you can even connect with the outgoing email server. Here are some steps. 1. Connect with your wireless connection. 2. Goto Start, Run and type in cmd. 3. A DOS window will open 4. Type ping "your emails outgoing server" i.e. mine would be smtp.cox.net, this can be found in our outlook account settings. 5. If you get 4 replys then we know it's not your router and most likely some software on your computer not letting your email through. 6. Connect with the unsecured network. 7. Repeat steps 2-4 8. If you get 4 replys on the unsecured network and none on your network then we know it's something in your network. If it's the ladder then I will need your router's version number since there are 7 versions of your type of router (version number found on bottom of router), and we can go from there.
Posted on Jun 24, 2007
It shouldn't have anything to do with the router, the ports for emails are automatically opened and allowed by windows, assuming you are using outlook or similair you should not have been able to send emails using another connection as you would have to change the smtp settings to send mail through the connection server, in this case if you have a internet security programme you may find it is checking outgoing mail for viruses and sometimes they get put in your outbox and never sent, if this is the cas dissable scan outgoing email in your security software. If you are sending mail through your online mailing web page eg. hotmail then there is a problem with the e mail you are sending perhaps too large a file or a file that requires you to zip it for security reasons.
Posted on Jun 24, 2007
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Here is a setup page for the NetGear WGR614
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Install the router. To install a Netgear wireless router, use an Ethernet cable to connect the router to the cable/DSL modem and use another Ethernet cable to connect the router to your computer. Make sure all of these devices are powered off as you connect them. Once connected, turn on the cable/DSL modem, the router, then the computer, in that order. Allow at least two minutes to pass after turning on each device to give the devices time to recognize one another.
Log in to the router. Open a web browser and type in the router's address to load the router's settings page. The router's address can be found in the user guide or setup CD that came with your router, or you can download a user guide from Netgear's technical support page (see Resources). Most Netgear routers use one of the following addresses: http://192.168.1.1; http://www.routerlogin.net; or http://www.routerlogin.com. Press "Enter" or click "Go" in your web browser after you have entered the address.
Enter the router's username and password. A prompt will appear on the screen when you enter your router's address, requiring you to enter a username and password before you can access the router's settings page. The default username for Netgear routers is "username" and the password is "password." Because the textboxes are case-sensitive, you must enter both of these using all lowercase letters. Press "Enter" to log in to the router and begin changing its security settings.
Open the security settings menu. The router's home page has multiple links for changing settings. Find and click the "Security Settings" link to change the router's security settings.
Change the SSID, choose an encryption setting and create a password. The default name (or "SSID") of your wireless network will be "NETGEAR." Enter a new, memorable name for your wireless network to help detract would-be hackers from trying to access your router, as most novice computer users with unsecure networks do not know how to change the default network name or institute any other security features. Newer Netgear routers offer WPA or WPA-PSK encryption to secure your network, both of which provide high levels of security. Select either of these. encryption types and create a unique password. This will require all users to enter the password before they can log in to your wireless network. It is important that you create a complex password that has several characters, including numbers. Once you have created a password, click "Confirm Password" to save it. To exit the security settings menu and log off of the router, click "Save" or "Apply" to save the changes you made, then click "Logout" to exit the router.
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