Scanner Every Time I Try To Scan A Photo Or A Document It Say's Connecting To PC But It doesn't Do Anything After That What Can I Do?

Scan the document and save it.
Lift the lid on your scanner lay the photo face down then select scan document/photo it will ask what format you want to scan it then it will ask where you want to save it browse select the file/folder where you want to save it (my pictures) most common
you can send an attachment to a company by an email
Open up your new email type in the adress then you should see attachment depending on which email you are using select attachment then you will open up a browse window navigate to your
document / attachment select it you might have to wait a few seconds for it to load as an attachment then click send.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

1. Disconnect the USB cable connecting the printer from your computer.
2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot computer.
5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
6. When the printer turns on, reconnect it to the computer.
7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

A quick to fix to most communication problem is to reboot your system. Disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again. When scanning using the scanner glass, the scanner light will move across the glass to scan your original document. The printer will then process the image and sends it to your preferred application on your computer.

Have you installed recent drivers?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02459304&tmp_task=solveCategory&lc=en&dlc=en&cc=us&site=null&lang=en&product=3692888&key=null#N53 Windows XP To scan a document using Paint in Windows XP, follow these steps:

1. Click Start , point to All Programs , point to Accessories , and then click Paint .
2. Click File , and then click From Scanner or Camera .
3. Make any desired setting changes.
4. Click Scan .
   
   Windows Vista Use one of the following methods to scan a document for the Windows Vista operating system. Method one: Scanning with Windows Photo Gallery To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
   1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
   2. Click File , and then click Import From Camera or Scanner .
   3. Click Import , and then click Scan .
      
      Windows 7 Use one of the following methods to scan a document for the Windows7 operating system. Method one: Scanning with Windows Live Photo Gallery To scan a document using Windows Live Photo Gallery in Windows7, follow these steps:
      1. Click the Windows icon ( ), click All Programs , and then click Windows Live Photo Gallery . NOTE: If Windows Live Photo Gallery does not appear in the list of programs, you can go to the Microsoft Web site to download it, or try the next method.
      2. Click File , and then click Import From Camera or Scanner .
      3. Click the product you are using to scan, and then click Import .
      4. Make any desired setting changes, and then click Scan .

Hi,

To scan a picture follow the following steps :

1. Click on start then click on All program
2. Click on the HP , and then click on HP Solution Center 3. If you want to scan a photo then Click the on-screen Scan Picture "button" in HP Solution Center.
If you want to scan a document without document then Click the on-screen Scan Document "button" in HP Solution Center.

4. Set the option to prompt for settings each time you scan, and then click OK
5. At last click on Scan.

and save your file.

Regards

Ashly

im sorry???

for my analyzation on your problem...

maybe this is the problem...

your are scanning a photo???not documment??
try to scan photo in your scanner menu make sure scan photo is the one you will choose not scan document...some scanners have that options...

i hope it helps..rate me..

First, ensure you are connecting the scanner to your computer. I'm assuming USB connection, and that you're using an operating system supported by this device.

Next, install the drivers and software for this device. Those should have come with an installation disc, but if you don't have that disc, you can get them from the PIXMA MP830 support site, here:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804

To scan a single document, place the document:
1. Place the document face down on the platen glass.
2. Open the MP Navigator 2.2 software.
3. Click Scan Photo/Document.
4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.

• Color Document(Simplex): Select this to scan one side of color documents.
• Color Document(Duplex): Select this to scan both sides of color documents.
• B/W Document(Simplex): Select this to scan one side of monochrome documents.
• B/W Document(Duplex): Select this to scan both sides of monochrome documents.
• Text(Simplex): Select this to scan one side of text documents.
• Text(Duplex): Select this to scan both sides of text documents.

5. Click 'Specify' and set the preferences as required. Click here for detailed information

6. After making the setting changes, click 'Scan'

7. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning

The directions for Batch Scanning, or using the ADF to scan, are shown below.

1. Place the document(s) in the Automatic Document Feeder (ADF).
   
1. To scan using the ADF, remove any documents from the platen glass.
   
2. Open the document tray.
   
   
   
3. Insert the documents face-up in the ADF and then adjust the document guides.
   
   
   Note:
   When scanning using the ADF, the documents will automatically feed.
   
   
2. On the Windows desktop, double-click 'MP Navigator 2.2'.
   
1. Alternatively, on the Windows taskbar, click 'Start', point to '(All) Programs', 'Canon', then 'MP Navigator 2.2'.
   
2. Then click 'MP Navigator 2.2'. MP Navigator opens.
   
   
3. Click 'Batch Scanning'.
   
   
   
   
4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.
   
   * Color Document(Simplex): Select this to scan one side of color documents.
   
   * Color Document(Duplex): Select this to scan both sides of color documents.
   
   * B/W Document(Simplex): Select this to scan one side of monochrome documents.
   
   * B/W Document(Duplex): Select this to scan both sides of monochrome documents.
   
   * Text(Simplex): Select this to scan one side of text documents.
   
   * Text(Duplex): Select this to scan both sides of text documents.
   
   
5. Click 'Specify' and set the preferences as required. Click here for detailed information.
   
   
6. After making the setting changes, click 'Scan'.
   
1. After the documents are scanned, a dialog box will appear indicating to load the next document.
   
   
   
2. After the next document is loaded, click 'Scan'.
   
3. Repeat steps 6a and 6b until all documents have been scanned and then click 'Exit' to end the scanning process.
   
   
7. After all documents have been scanned, ensure the documents, in the preview area, are selected (have a check mark).
   
   
   
   
8. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning.
   
   
   Save to PC dialog box
   
   
   
   Save as PDF file dialog box
   
   
9. Make settings to save a file. (Click File save settings for details.)
   
   
10. Click 'Save' after all settings have been selected.
    

PLEASE READ **CAREFULLY


Do you want to scan in a document or a picture?

If it is a picture, go to your photo program. Under FILE choose IMPORT then SCAN or TWAIN or your actual scanner (if it shows there.) Have your photo in the scanner ready to go and click on the above. This will scan the picture into your program and you can do any adjustments or cropping needed and "save as" where you want in your files.

A document can be a little more tricky because sometimes your existing document program( Word or whatever doesnt match the document format. However, on many scanners you can choose which program you want to open the document. If your document program will not open it, you can choose" word pad" and once it is there you can save it as an rft document then try opening again in your document proggy. There are many workarounds here to convert documents that didn't come from your program, but with a little patience it can be accomplished.

**Now that I have given you this information, I'll ask you. Do you have the scanner driver installed on your PC? If you do not you won;t be abl;e to scan anything onto your PC, however, you can go to the manufacturers site, click on support or downloads and download the correct driver for your scanner and operating system to your desktop. Be sure to turn off all running programs while you download and install. Once it is on your desktop it will be an exe file. Just click on it to install. Your scanner will then work with your PC and you can scan whatever you want using your programs to do it-picture or document. Good Luck to You.

I don't think the Scanner neeeds a Cartridge to Scan a Document. You should be able to scan your Document even if your Tanks ran out of Ink. Just use the same process of scanning that you used so far and will be successful to scan the Document you're about to.
If you can't do anything regarding this, contact Vendor.