Scanner Every Time I Try To Scan A Photo Or A Document It Say's Connecting To PC But It doesn't Do Anything After That What Can I Do?

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Reload the soft ware correctly, make sure you have got the device in the correct port- Not LPT 1. So uninstall - restart the computer - reload

Posted on Jun 23, 2007

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Feb 16, 2011 • HP J4680 Office Jet All-In-One Printer

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I'm trying to scan a photo but it keeps telling me to set the document on the platen glass, i have done this but it will not scan

im sorry???

for my analyzation on your problem...

maybe this is the problem...

your are scanning a photo???not documment??
try to scan photo in your scanner menu make sure scan photo is the one you will choose not scan document...some scanners have that options...

i hope it helps..rate me..

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