Question about SanDisk Sansa e250 MP3 Player

4 Answers

White screen!! PLEASE HELP!!

Well, every time I turn my sansa e250r on, there is just a white screen... nothing else, just white. If im lucky, i can reach my music, but it takes some rolling around. So basically, it still works, but the display is gone...I NEED To fix this really bad! Please help!

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  • Anonymous Dec 10, 2007

    Mine does the same thing. it use to be a crab shoot if it did it or not but now I cant even listen to music

  • boydstacey28 Jan 22, 2008

    ITs a blank white screen displayed but everything still works. is there another way to fix it without replacing it?

  • Kacy Warner Feb 27, 2008

    Mine was dropped but has the same problem.

  • Anonymous May 07, 2008

    white screen when turning on

  • slayer64936 Jan 28, 2009

    i no mine has the same problem.i dropped it today but everything still works, just the screen is white with like, colored lines. everything that ive been told to restart it doesn't work wat do i do!!!?

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4 Answers

Http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe

download the file and set it to format,
then set it back to factory

Posted on Jan 31, 2008

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I called the company and they told me to click on the icon on the computer and format it. i tried it and it didn't work but it might work for you.

Posted on Jan 22, 2008

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That's a system malfuntion you have to call customer service for that and set up an RMA

...if the warrenty's still good they'll replace it.

Posted on Dec 13, 2007

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Same thing has happened 2 my mp3!!! its not fair! how did u fix it please let me know!! thank u!!

Posted on Jun 24, 2007

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6ya staff

  • 2 Answers

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Posted on Jan 02, 2017

Anonymous

  • 85 Answers

SOURCE: White screen!! PLEEASE HELP!!

you need to change your LCD. it will run you about $50. then you should have not problems. find a place, and get it fixed up. thanks, connie

Posted on Jun 25, 2007

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hey yeah i had the same problem with my sansa e250r. when mine does that i
1. turn it off
2. put the hold button on
3. hold down the rec. button
4. turn it back on
that will get you into recovery mode connect your data cable once you have hooked it up to your computer open my computer and you should see a 16mb drive there instead of your normal mp3.
once you see that open it up.
now go to http://www.sandisk.com/Retail/Default.aspx?CatID=1449 scroll down and click on download firmware link
once you have downloaded that file unzip it and copy the file that is inside to the 16mb drive that you opened up in my computer.

once you have done all the above,,
1. take the hold button off
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Deleting music off of my sansa E250r!!HLP ME


If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.

Btw, Real Player should do fine as well.

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4 GB micro sd and the Sandisk Sansa e250R...


If the 4gb micro SD is a high capacity SD (it will say micro SDHC on it) your player may not be able to read SDHC cards, my sansa can't because it's the 'older version' it will read 2gb and below micro SD cards though (it sucked when I found out because I had just bought a 6gb micro SDHC)

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White screen!! PLEEASE HELP!!


you need to change your LCD. it will run you about $50. then you should have not problems. find a place, and get it fixed up. thanks, connie

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Finding the music to delete


Use Media Monkey instead, or change Windows Media Player's configuration, so that it sees more songs.

Jan 07, 2007 | SanDisk Sansa e250 MP3 Player

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