Red indicator light is red
This link is the manual
http://www.sharkclean.com/manual/UV300_26_IB_ENG_SPA_110831_5.pdf
SOURCE: Euro-Pro Shark hand held steam cleaner model #sc618hd
Your heater in the cleaner is either plugged or has quit working, make sure you are getting a good ground for the cleaner. you may want to check the ground pin on the cord and make sure it is not loose or broken.
SOURCE: shark euro pro steam cleaner model s3325
Call them at 1-800-798-7398
Have the model number, the country it was made in and the date it was made. All found on sticker on bottom of unit. They are foreigners that answer the phone, so be prepared to spell everything. It takes 3 weeks to get the parts but I found them to be inexpensive.
SOURCE: shark navigator n22
What I tried and it worked for me is to losen the hose slightly from where it connects to the long plastic tube on the side to allow the little hole to show. What that does is to lessen the suction power a little since the problem is that the suction is too powerful on the carpet and the roller freezes.
SOURCE: THE ROLLER ON MY SHARK
We have only had our Navigator for 6 months and the bar won't turn. We took the whole beater bar head apart and it was a wiring problem in the beater bar motor.
What a piece of junk this is, very poorly made and has many design flaws.
Looking for something now to take it's place!
SOURCE: after turning on power , brush roller freezes and indicator light turns red
try turning the roller by hand UNPLUG VACUUM FIRST
it should turn very easy, otherwise it is binding
all uprights have this problem eventually
hair and fibers get in roller bushing and seize
luckily disassembling is relatively easy, same procedure as replacing the small belt that drives the roller. Take the extra step and take out the roller slip off bushings and clean everything
have fun
alex
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