Hello,
I disagree with a driver issue at this point. The printer wants to align the ink thus this has nothing to do with the software layer of the operating system. However if you purchased compatible ink but it says its the wrong ink you would need to visit Hp.com and check for any firmware software to update the printer.
Many cases people just purchase the wrong version ink witch would cause the error. I would not recommend refilling the 15 cartridge, your better off just purchasing a new number 15.
Please check HP.com for any firmware updates for your printer.
Please purchase another 15 cartridge then re run the align function again.
If all steps fail you might have a issue with the print head or nozzle, witch you better off just purchasing a new all in one Hp trow away.
All in one printers in my humble opinion if they cost under $200 bucks they don't last these days. Real good printers are over $200 and carry more then 1 year parts and labor such as
Epson.
Thanks for using
Fixya,
Best Regards
Rulds2008
Btw, I’m available to help over the phone in case u need at
https://www.6ya.com/expert/edwy_1a56970cf1ea4620
I have the same problem. Moreover, it also gives me the message of "black cartridge jam" intermittently while there was no jam can be seen. Very frustrating.
hp 950 error message is constant. how do i solve this?
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