Okay, so I got my LaCie 250GB external hard drive in the mail today. I unpacked it and hooked it all up to my Windows XP SP2 computer. The computer informed that the device could run faster (I am stuck putting it on a USB 1.1 port), but gives me no other messages (errors or otherwise). I looked at the device manager and it is listead as a "USB Mass Storage Device", but I can find no way to access it. It is not listed in "My Computer" and when I run the backup software, the software can't recognize the drive either.
When first plugged into the computer the light flashes quickly between yellow and orange about 3 times, then rests on orange and does not change. Anyone have any ideas as to how I could get my device working? I have contacted LaCie but they haven't responded to my service ticket yet.
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Re: HD recognized, but not accessible.
-Right-click on My Computer and select Manage.
-On the left, in the Storage folder, click on Disk Management.
-If the Write Signature Wizard opens, follow the wizard.
-If the wizard did not open, you can right-click on the disk "Unknown" in the bottom part of the Computer Management window and select Write Signature and OK. (If the disk is not labeled as "unknown" then it has already been initialized and you can proceed with formatting).
-Then proceed with formatting below.
-Now right-click on the unallocated space of the disk and select New Partition.
-The New Partition Wizard will open.
-Click through the wizard. You can leave most settings at their defaults, but make sure to select the option to perform a Quick Format.
This will perform a quick format, that will only take a few moments (depending on the size of the drive). Once completed, your disk should be accessible with the chosen drive letter in My Computer and Explorer.
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Try connecting the Lacie to another computer, if it doesn't work then the hard disk may need to be formatted using Disk Manager. I suggest you format as a primary partition in FAT32.
If it doesn't work then it is possible that the hard drive in the Lacie has failed. To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty. You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.
conect your harddisk to computer whch has windows xp. Then go to start emnu then type in run 'cmd"
then you can see command propmt. Then go to your external drive letter like f: then type 'chkdsk /r" then pres "y' then it fix error on hardisk. Aslo you can format it . Just take backup of data which you need then right clik on drive licon and format it.then it works fine.
Some PC's cannot deliver enough power to the USB devices to function properly through the USB port.
Does your Lacie hard disk have a power input connector if so conect a power adapter to it before you put it into your USB port.
Another alternative, get a powered USB hub connect it into your computer then connect the Lacie hard drive to the powered USB hub.
Don't know about the MAC part, but an I/O error implies that the either the source file cannot be read or the destination drive will not write. This is usually an indicator of a bad HDD. To check, I would attempt to connect the external drive to another computer. If it still gives the same indication, contact the drive manufacturer about data recovery recommendations
I would suspect your USB drivers. Go into device manager and remove (uninstall) any device under the USB heading. Reboot and see if it works better. Also I would try the drive on another computer to make sure it is working find and try a different USB cable just in case.
Right click on My Computer > Manage > Device Manager. Do you see any yellow exclamation points? If so, you have conflicting devices. I'd need some feedback at this point to continue to help you, but if you double-click on the yellow mark, a window will popup. See if you can troubleshoot or rollback some drivers.