Xbox 360's disk tray will not open

I just received my console Tuesday. I opened the box and quickly set up the console to start playing. I went to put in a disk, however, and the disk drive only comes out a little bit then goes back in. I've looked on other websites and have tried the paper clip trick (the drive is the one which uses the second hole from the left) and adjusting the face plate. I can't send it in to Microsoft either because the tamper sticker had been removed before I got the system. Please Help!!

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84 Answers

The motor that opens the drive tray could be bad or there could be something stuck in the gears. You may have to take the Xbox apart and pull out the drive and then take it apart to see if there is anything stuck in there.

Posted on Jul 06, 2007

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