Like all electronic devices, iPods sometimes freeze and
Sometimes iPods lock up when they're dropped on the ground
or come in contact with water, but less destructive accidents may also cause
them to stop working.
All versions of the iPod have a way to reset their hardware
should they stop playing music or refuse to turn off.
Check the "Hold" switch on the top case of your iPod to be sure it
An iPod will appear frozen and unresponsive if this feature
A lock symbol will appear on your iPod's screen if it is in
Switch the "Hold" button on and off once. Place
one finger on the "Menu" button and another on the center button.
Press both buttons at the same time and hold them for up to
Release the "Menu" and center buttons once the
Apple logo appears on your iPod's screen.
Try releasing the buttons and pressing and holding them a
second time if the logo does not appear, as it can sometimes take several tries
to reset a severely frozen iPod.
Press and hold the top button and the center
"Home" button on a frozen and unresponsive iPod touch to reset it.
Hold the buttons for at least 10 seconds and wait for the
Apple logo to appear on the screen, then release the buttons.
Connect your iPod to its powerblock or a computer if it is
Wait 5 minutes and then try to reset it.
Sometimes an iPod can appear frozen when its
battery runs out and just needs a few minutes of power to start working again.