I have owned my f401, for three yrs, fanastic piece of kit, however the camera has now developed a fault, the view and store of images is a continual blur of green and purple but im still able to store and store perfect movie images so frustating !. It started approx a yr ago so I bought a second F401as its so user friendly butthis has now developed the same fault.
I have found a Fuji recall for faults on the f401 posted by Fuji for this exact problem saying 'fault caused by storing in high humidity conditions', my cameras have sat in the recharge docks. Serial numbers of my camera's do not match the recall modals but both mine have the exact faults.
Can they be fixed ?
anyone sharing this experience
love to hear your comments please
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I have got an S5000 that I can still view previously taken pictures from the card, but when trying to take pictures the screen and view finder shows a peculiar distorted purple and green picture and any picture taken is just a green blur.
I contacted Fuji and they say they can repair it for £90 (about $120)
prior to this current problem did the pictures have a hazy contrast to them? if so then yes the apeture is faulty. if the cost of the camera does not exceed the the repairs then you should purchase a new one. this is the best option because i'm sure if you send it straight to fuji it will cost more than 350 bucks guarenteed. however you might save alot by just taking it to a local shop and have them repair it and you most certainly get it back alot quicker as well.........please rate this thanks
I have four S20's great cameras when they are working. Three don't. All have the same problem blurred image then eventually no image. I have posted one today for repairs at a cost of £99.99 fuji include a new 12 months warranty on the entire camera.
Solution..send it to fuji for repair. Or bin it & change manufacturers for your next camera. Personally I love the S20 especially when useing Raw.
Canon Technical Support on their website.
I have come across this before with this model
a funamental fault perhaps.
But at three years- time for a replacement I think
Try Canon web site support first.
apparently there appears to have been an issue with a Sony Component in the F401, see the following URLs for more information:
I am in Europe and experiencing the same issue with images coming out black and white and blurred. Hope to find some local support.
The doe problem go away if you bang on the side of the camera? there is a known issue with the CCD sensor on certin model cameras that after a few years the glue or somthing dries up inside the sensor and it developes a bad connection. Canon has admit they know about this problem and they will fix them free of charge and pay shipping both ways. Sometimes users can bang on the side of the camera and the camera will work properly again but not for very long. I cant see your display so im not sure if thats it or not but the problem has this purple blackish symptom. Go to the canon usa webpage and then search around for your camera model and if there is a known issue it will say on their site. Then there are ways to contact them on their site.