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Question about Fuji FinePix F401 Digital Camera

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Purple green blurred images

I have owned my f401, for three yrs, fanastic piece of kit, however the camera has now developed a fault, the view and store of images is a continual blur of green and purple but im still able to store and store perfect movie images so frustating !. It started approx a yr ago so I bought a second F401as its so user friendly butthis has now developed the same fault. I have found a Fuji recall for faults on the f401 posted by Fuji for this exact problem saying 'fault caused by storing in high humidity conditions', my cameras have sat in the recharge docks. Serial numbers of my camera's do not match the recall modals but both mine have the exact faults. Can they be fixed ? anyone sharing this experience love to hear your comments please Thanks Larsen

Posted by Kenice Hudson on

  • 7 more comments 
  • Kenice Hudson Jul 03, 2007

    Thanks for your suggestion regards the faulty camera's.
    I took it upon myself to ask the same questions at the Fuji camera service centre. They listen to the problem and then offered to send the packaging and have them both returned free of charge, they checked and fixed faults and returned them free of charge. As camera's are not in warranty I can only congratulate them on a superb after service when things go wrong.
    I hoped that I would recieve positive suggestions after posting my Ist email on your site.
    Fuji came up with the perfect solution

  • timbojack Dec 31, 2007

    same problem,when turned on screen goes streaky and blue but stored images show up fine on the screen

  • Anonymous May 26, 2008

    Checked in the camera's manual only says lens to be cleaned? with what

    has it got to be cleaned with.Will not take any pictures at all.

  • hotfeet Jun 10, 2008

    Streaky images, pink skies, sometimes only lines appear. My camera was bought in 2002 and has been carefully looked after. Is it at the end of its life, as my local camera shop suggested?

  • armonia Jun 30, 2008

    Same problem occurred, green/purple blurred images at first (images prior to this happening, saved perfectly) and now view lens display screen completely black and camera will happily snap away at nothing and store black blank images. Live in Spain now and can only put it down to diverse weather conditions, now need to buy a new camera which is a shame considering it is in perfect condition apart from the above. We have had the camera for about 6 years, so its probably done well!

  • Anonymous Oct 01, 2008

    yeah when I turn on my camera (i733 pink polaroid) it turns to a pinkish purple blur. My brother said it was the lens and that i needed a new one but i can still use it fine! when i turned it on and it turns to that pinkish purple blur i just slap it ever so slightly or tap it a few times and its fine! hope that answers your question!


  • Anonymous Oct 21, 2008

    I have the same problem, but with a Fujifilm Finepix S7000 series, can it be fixed without charges

  • chrisniain Dec 21, 2008

    Sometimes lens wont open and now have grren/purple images. Still takes video clips ok

  • bendy5839 Jan 30, 2009

    I have the same problem blurred images some times, just like you have "panned" the camera when taking a photo of a fast moving vehicle. It went back to FUJI when it was 13 months old and finished up having a new processor (I think!) costing me £99. Still does it now!



2 Answers


My camera has just gone completely black

Posted on Mar 02, 2008



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At this age such a fault will not be an economic repair option. Time for the next Camera

Posted on Jun 21, 2007

  • Anonymous Jun 21, 2007

    Try out Fuji thou especially for th younger camera



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