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Question about Philips GoGear SA261 MP3 Player

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Downloading music I get this error on some of my files when trying to download music. Windows Media Player cannot play the file. If the file is on another computer, verify that you are connected to the network. If you typed a path, verify that it is correct. If the problem persists, the server might not be available. Error ID = 0xC00D1197, Condition ID = 0x00000000

Posted by Stephanie Waters on

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ThaMp3Doctor

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The device itself is not faulty. This is Microsoft's fault, not Philips'. Some of the songs may have Digital Rights Management (DRM) encoding that the SA6025 will not support. You can right click on the trouble music file, select "Properties," and select the License or Digital Right tab - look for the msg: This file is not copyright protected. Find out if the songs that CAN'T be transferred have this message. If so, then click on acquire digital rights (or some variant of that phrase). If the files tha CAN'T be transferred DO have Digital rights protection, then you must save the files in a different format that is stripped of DRM encryption.

Before going through ths elaborate process, start simple. Disconenct the GoGear from the computer, let the goGear upate, and then reconnect the goGear to the computer and resync - if that fails, pay attention to the above paragraph.

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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