Question about Lexmark X2350 All-In-One InkJet Printer

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Printer cd won't load all features it has onto my computer

I had to uninstall printer information and then reinstall (suggested by lexmark technicians) because the OCR wasn't on my computer and after getting vista basic i was unable to scan. Now I only have lexmark solutions and lexmark uninstall under lexmart 2300 series. I know there are several more features but I can't get them including the ocr. I have "chatted" with lexmark 8-10 times over the past 2-3 days with no solution.

Posted by Ellen Parker on

  • 1 more comment 
  • Anonymous Dec 12, 2007

    My Lexmark x2350 insists that I load the OCR application from the cd, which I've now reinstalled 3 times...

  • Anonymous Mar 16, 2008

    Need OCR application

  • dragonguidry Mar 18, 2008

    i just bought a new computer with windows vista and the cd for lexmark x2350 will only download the printer and the user guide. I do not have the option to scan or anything else.



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Vista has issue with peripherals not all driver and extras work. If it is OCR you are interested there are plenty of free downloads -Do a Google search

Posted on Jun 21, 2007


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1 Answer

OCR doesn't work with WINDOWS 7 and my Lexmark X5650es printer

Try this approach:1. Uninstall your existing printer driver. On your computer, go to Start menu > Programs > Lexmark X5600 Series folder > Tools > Uninstall. After the uninstall process, reboot your pc when prompted.2. When your pc turns on, check if your Windows 7 is running on 32-bit or 64-bit operating system. On your computer, go to Start menu > right-click on Computer > click on Properties. Take note of the System Type.3. Use the link below to download and re-install the corresponding printer driver for your operating system:- Lexmark X5650 Printer Driver for Windows 7 32-bit- Lexmark X5650 Printer Driver for Windows 7 64-bitSimply follow the instructions on your computer screen to complete the installation.4. To re-install the Lexmark OCR scan software, insert the printer software installation CD in your pc CD-ROM drive.5. Click on Install > Install Additional Software > select the Lexmark OCR Scan Software > continue with normal installation steps.
Then try to create a PDF or Scan and Edit text (OCR) to verify that the problem is fixed.
If that doesn't help, please contact Lexmark Technical Support Center at 1-800-539-6275 for additional assistance.

Feb 13, 2012 | Lexmark X Office Equipment & Supplies

1 Answer

I have the CD and it will not download the OCR

Try to uninstall your existing printer software from your computer. Go to Start menu > Programs > Lexmark P4300 Series folder > Tools > Uninstall. After the uninstall process, reboot your computer when prompted. When your computer turns back on, reinsert your install disc into the computer hard drive and run the file. Simply follow the instructions on your computer screen to complete the installation. After the install process, try to scan a document to verify that the OCR software is installed properly.

Dec 21, 2011 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Can not get the OCR to work

Try to reinstall the OCR scan software by inserting the Lexmark installation disc that came with your printer into the computer hard drive. If you have a firewall enabled, make sure to allow all Lexmark scan and print processes in the program rules or permission.
If you lost the disc, please contact Lexmark Technical Support Center to request one for free.

Sep 28, 2011 | Lexmark X5070 ALL-IN-ONE InkJet Printer

1 Answer

I have installed the update for the scanner to work with Windows 7, and now I can't print anything. The error message comes up that says the printer cannot communicate with the computer. I have tried all...

Unplug the printer from your computer first. Then, I suggest you uninstall the Lexmark software following the instructions on this link: After rebooting pc, check if your Windows 7 is running on 32-bit or 64-bit operating system by going to the Windows logo Start menu > right click on Computer > Properties. To reinstall, download the driver using this link: (for 32-bit) or this link: (for 64-bit). If computer will be looking for the Lexmark OCR software when scanning, just insert the installation disk that came with the printer to install the software. Thanks

Aug 19, 2010 | Lexmark X4690 Wireless InkJet Printer

1 Answer

Where can I download the OCR file or application?

The Lexmark OCR scan software is only available in the installation cd that came with the printer. Not available for download. I suggest you contact Lexmark Technical Support to request for that. Provide them your contact information and the serial number found behind the printer. Thank you for choosing Lexmark.

Jul 22, 2010 | Lexmark X7675 Wireless All-in-One Printer

1 Answer

LEXMARK PRINTER X4650 OCR folder not found

The scan software(OCR) may not be installed in the computer or probably got corrupted. Reinstall the software. The Lexmark scan software(OCR) can only be installed using the installation cd that came with the printer. It's not available online for download since it's a big file. If you don't have it or you lost it, I suggest you contact Lexmark Technical Support for assistance.

May 03, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I am trying to scan a document and the computer is telling me I need to download the OCR and I don't know what it is. I folloed the instructions on the all-in-one.

your best bet is to uninstall and reinstall the software.
The OCR is the Optical Character Recognition program. If you scan a text document, OCR will convert your scanned image to a text format, which you could use in a word processing program.

Oct 08, 2009 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

Scanner won't work. Says I need to install OCR from CD.

never let a machine defeat you.
uninstall. REBOOT; reinstall; invoke the scan tools menu
select SETUP click FACTORY settings to invoke mfr defaults.
go to scan and OCR tabs and make sure you have checked all radio buttons and boxes so make all preferences.
click APPLY, OK and REBOOT. happy printing.

Mar 13, 2009 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Ocr folder

The software you need is Abbyy Sprint OCR. If it's not installed, I suggest running the printer setup again, making sure it's selected when you get to the software list. Perhaps you unchecked the box when you ran the installation the first time, or didn't know what it was and uninstalled it from your computer. You may be able to find it by hunting through the CD, but it will probably be easier to run the setup again.

Jan 19, 2009 | Lexmark X4650 InkJet Printer

1 Answer


hi... u can call 1800 332 4120... thats lexmark tech support # & request a cd shipment. the technician will send u any lexmark printer's cd... cuz all lexmark printers ship with a cd which has an ocr software on it. this ocr software is common to all the pirnter models

Jan 11, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet

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