Printer cd won't load all features it has onto my computer
I had to uninstall printer information and then reinstall (suggested by lexmark technicians) because the OCR wasn't on my computer and after getting vista basic i was unable to scan. Now I only have lexmark solutions and lexmark uninstall under lexmart 2300 series. I know there are several more features but I can't get them including the ocr. I have "chatted" with lexmark 8-10 times over the past 2-3 days with no solution.
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I suggest you unplug the printer from your computer and uninstall the Lexmark software. Here's the link to the Lexmark website to guide you on how to uninstall the software properly http://bit.ly/aNSG9i. On the page, click on How to Uninstall Lexmark Printer under Top Documents tab for the instructions. To reinstall the software, click on the link I provided again. Click on Downloads tab, choose the driver compatible with your computer's operating system. Download and install the software. Follow the instructions on the software. Thank you for choosing Lexmark.
go to printer and device and first add the printer and follow the wizard// if thats not working then uninstall the printer driver s/w from add and remove program in xp ///// prog and feature in vista// reinstall the s/w using the driver cd if u have or logging to the lexmark site// click download drivers and s/w// put the product number and after selecting the right operating system reinstall the driver s/w//
even u can try uninstalling the all USB hubs from device manager// restart the computer so that it gets reinstalled and check the computer will detect the printer.//
Drivers, Software, lost C.D....come this way!
If you have lost you cd or don't know how to install your printer then all you
need to do is download the drivers and software from the manufactures website
that suits your operating system and printer.
maybe the usb cable went completely, you can try to replace it with another, also Ive heard lexmark power supplies can go bad without notice, can you copy standalone with it? you should. if not then check power output with a multimeter. Is your new dell running on vista? you may have to download a driver specific for vista and lexmark from lexmark website NOT the XP driver the VISTA driver, I had to do that with mine. just a couple ideas. good luck