MSD to MSC

Usb mode is in settings push center button choose between msc or mtp....

MSC will allow you to see the expansion card mtp won't.....MTP shows you your music folder in the media folder thats where you put your music plus expansion.....If no usb mode the player is manufactored to be in msc mode.... make sure your usb 2.0 driver is installed....... Connect to the mother board.. MSC is best create a music1 folder and put music in there then there is no switching back and forth to mtp ms....MSC can sync the player and the expansion card

To change to MSC, Scroll to settings, scroll down to USB Mode, and choose MSC. You should be good

View model: - Turn on then press and hold the rewind button while plugging to the PC Fuse / E200 : Go to Settings > System Settings > USB Mode & select MSC
For the Clip model Go to Settings > USB mode & select MSC

Hi there.

I can understand your issue. When you say "enter USB2.0 MSD mode"getting into recovery mode. Then i'd say firmware needs to be updated..

Please follow the steps..

There are files in the player that might be corrupted causing the device to freeze and stop responding.

SOLUTION 1 - Reset the device.

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.

SOLUTION 2 - Force MSC or Recovery mode then update to the latest firmware.

STEP 1 - Force MSC or go to Recovery mode
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode

1. On your Sansa player, press and hold the Power/Menu button for 15 seconds to turn the device completely off.
2. Slide the Hold switch so the orange portion shows.
3. On your PC, double-click My Computer
4. On your Sansa player, press and hold the REC button while connecting it to the PC.
5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer.

For e200v2 (Force MSC mode only): Enabling MSC mode

1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.

STEP 2 - Update to the latest firmware manually, as it is described in Method 2 http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200/r_id/101834.

In case you have any further inquiries, please do not hesitate to contact us!

Mass Storage Device (or MSD) is also referred to as Mass Storage Class (MSC) or Universal Mass Storage (UMS). It's the mode that makes the Sansa work like a hard drive (flash drive, thumb drive). There are two modes, MSC and MTP, the more automated mode that communicates with Windows Media Player.

There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

if you go into the setting section of the menu you can select the USB mode back again, if this fails to solve the problem, take the back of the player off via 4 very small phillips screws and remove the battery for at least 30 seconds then put it back in and it should be good.

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Magnosta,

On the e250, from the main menu, select Settings, then there should be a selection for USB Mode. From there, you can select either MTP mode or MSC mode, which I think is what you meant. See if that helps.

Maddogeleven

format the player in MSC/Rhapsody mode. Then restransfer the songs back to the player.This is usuall cause by a bad file in the player, If you are unable to get to the menus of the player. Perform recovery mode on the player and create a sansa.fmt on the player then let if format the device.