Can not Set up Scanner function of Compay A3000

Hi,

Have you at some point installed a second scanning device on the system..

Reason being TWAIN is configured slightly different by every manufacturer to optomise the working of their hardware.

It some cases when you install a TWAIN device for Scanner A this can interfere with Scanner B
Usually its because your trying to use TWAIN(scanner A) on Scanner B

Make sense?

Make sure (if you have installed another scanner device) that you are using the TWAIN software that came with .

You might need to reinstall the entire set up from beginning.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

please do a reset the printer.

do a hard reset and try if it fixes the problem

else get back to us

thank you

WHen you open the scan application and get to the point just before you scan... open at the top menu "File" and request to "Save As" and give it the "Name.BMP" see if that helps..
You named the folder but you did not mention naming the file you want to save????

1. Press Menu (Bottom left hand side of the scanner) You should see "Program System"
Press E You should see "Select System"
2. Turn VFO knob (Top outside right knob on the scanner as it faces you.) until "New System is displayed.
3. Press E
4. Using the VFO knob, select "Conventional then press E three times
5. Press the decimal key until all the letters under "Edit Name’ disappears
6. Now you’re ready to name your system. Turn the VFO to the to select a letter or number. Once the letter or number is selected, hold the Function key (Top left hand side of the scanner) while turning the VFO knob to the right to add another letter or number. When you finish, press E
7. Turn VFO to Edit Group then press E
8. Use VFO to select New Group then press E twice
9. Press the decimal key until all the letters under "Edit Name’ disappears
10. Now you’re ready to name your group. Turn the VFO to the to select a letter or number. Once the letter or number is selected, hold the Function key (Top left hand side of the scanner) while turning the VFO knob to the right to add another letter or number. When you finish, press E
11. Turn the VFO to Edit Channel then press E. (You should now see "New Channel")
12. Press E then enter a frequency
13. Press E twice
14. Press the decimal key until all the letters under "Edit Name’ disappears
15. Now you’re ready to name your "Subgroup" i.e. " Dispatch" Turn the VFO to the to select a letter or number. Once the letter or number is selected, hold the Function key (Top left hand side of the scanner) while turning the VFO knob to the right to add another letter or number. When you finish, press E then menu
16. Use VFO to select New Channel
17. Repeat steps 12 through 16

hi! if you go here : http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=216827&lc=en&cc=us&dlc=en&lang=en&cc=us and select your os you can download the drivers and software that came with your printer. Good Luck!

I went to compaq's support site and got the XP drivers here: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=217323

I installed the drivers first S4-100 Color USB Scanner Drivers for Windows XP

Then installed the application: Vistascan Support Software Module for the Compaq S4-100 Scanner

*be sure all your "Windows Updates" are up to date.

Once installed I had to go to the default directory C:\VistaScan to find the .exe file. The software booted right up! But, it said the device was not on. I simply pulled the USB out and put it back in and it worked perfectly.

I imagine you might have to start up vista scan and pull the USB cord in and out every time you reboot your machine, which is kinda a cheap work around. However, it is a way to "give it to the man"!! and I like that idea ;)

try with another data cable

Ths looks like a not properly removed software. What you can do is to remove the software manually by removing all the files and registry keys. But do this at your own risk. I suggest that you do a backup of your computer first

you said you reinstalled. well why don't you try uninstalling and installing again. Sometimes deleting the files and then putting them back helpes.

Have you tried reinstalling the driver?