I have a 19" Dell Flat Panel monitor that has recently developped horizontal gray bands across the display. The bands extend from all the way across the display, some are wider than others with the widest one being about 1/2 a centimetre. This problem seemed to develop after the monitor had been turned off for about a week but that fact could deffinitely be unrelated to the problem. The bands are only visible on white backgrounds - my wallpaper, for example, is darker colours and I cannot see the bands there.
Hello, My name is Richard and I am part of Dell's Online Community Outreach group. Looking at you monitors issue; it would be most advantageous that you contact our technical support. Your monitor seems to be a fairly now model and is probably still under warranty. Call 1-800-WWW-DELL and provided the technician the PPID number on the back of the monitor. The Dell rep will be able to determine your warranty options. Regards, Richard B Online Community Outreach
Posted on Jun 26, 2007
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