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Error e020 everytime i put the machine on its says switch power off and on. i did this several times and still it repeats the same message. i really need to use my copier badly. i work in school and i need copies made. please help. is there anything that i can do myself to resolve this problem. your help would be deeply appreciated. thanks.

Posted by Laurane Torres on

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The developer unit is looking for toner from the hopper. E020 can also be the DC Controller or the developer unit itself. The toner cartridge is probably fine. This can be complicated to fix. The copier is probably still under warranty. It's better to call up Canon 1-800-828-4040 and have them send out a Certified Technician to fix this. Sorry I couldn't help more. Ray

Posted on Jun 20, 2007

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