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Question about Zone Labs ZoneAlarm Security Suite (705381321293)

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Internet access had ZA security suite a month now and suddenly, I can' get online..if I shut it down...it works fine

Posted by robert burcham on

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Anonymous

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Hi. Have you upgraded your version of Office recently? There's a known issue and solution on the Microsoft website here: http://support.microsoft.com/kb/315041 Also, try taking a look at these tips here. If you're still unable to get things working, get back to me and I can step you through it live. I'm in Hong Kong so I am GMT+8, so you are welcome to contact me between the hours of 01:00-15:00 GMT. Thanks reaxion

Posted on Jun 20, 2007

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Anti-Virus Update Error

http://download.zonealarm.com/bin/free/information/zaav/releaseHistory.html
  • Open ZoneAlarm, then press F1.
  • From the search tab, type Troubleshooting
  • Double-click on "I'm having trouble connecting to the Internet
  • see also the configuration of your firewall, if you grant the acces to internet to update of your antivirus.
  • Sergio

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