My brother fax has been working just fine, but I have been away and came back home, changed all ink cartridges (with the appropriate brother ones) and now the machine won't do anything. It says "close cover" in the little screen. I have checked and re-checked every cover that I can find...nothing seems open -or even ajar. What is wrong? Thanks for your help
My friend i have a brother 6 in one mfc 3320cn. at one time it gave me the same problem all i did was took a short sheet white paper and feed it manually through the paper feeder which remove all the dirt from with in and presto the machine starts to function . probably you can try my method.as your machine might have gotten some dirt inside and needs to clean.if you do not succeed i would recommend that you take it to a tech to look at it.if your machine is on warranty then i would sugest you takt it back to where you bought from to repair it or replace it.these brother machines are very delicate they are like huyu egg.good luck .
Unplug the machine from the wall socket including the phone line and leave it off for approx 5 minutes. Reconnect the phone line then restore the power and see how that works. If it makes no difference it is possible the sensor for the door you need to open to gain access to the ink carts has got broken aor out of line. Have a look for the interlock sensor and see if the protrusion on the lid that operates it has got broken off or if the sensor flag may be out of line so the sensor is not switched when the lid is closed. You may be able to "fool" it by operating the swith with a screwdriver balde or similar.
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It won't turn off, either
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