My copier/fax will not scan items. It didn't give any type of warning, no scanning problems in the past. The wheels on the 'output' side of the try will turn, but the actualy 'arm' will not move to scan the paper. So, I cannot copy or fax at this time. I tried turing the machine on and off, opening all 'doors' (like if I had a paper jam), I checked the paper supply. Nothing works. I can still receive faxes fine, but cannot send or copy
With the power off & the machine unplugged, remove the scan glass & move the scanner a few inches from "home" position. Plug in & turn on machine. Does the scanner return to home position? If not, you either have a bad scanner motor or scanner cable. I'll look for you to post the results of the scanner drive test.
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Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg
Although different scanner has different option still I am giving you the general method of scanning.
Put the photo on the scanner (photo face down touching the glass of the scanner) - look the cover is perfectly placed and no light is entering inside of the scanner. Now run the scanner software - select scan item as "Photo" (other options are text or documents etc), select the option "Color" (other option is Black and white or gray ). Select the resolution more than 200 dpi (more dpi will give better output), give path where the file will be saved after scanning or keep it default, choose the file type JPEG is better (other options may be BMP, TIF etc). First you get preview - look the expected scan output - if required you adjust or lace the photo on the scanner better way - then again get preview - if you are satisfied you may select the portion out of the whole preview page for scanning - now click scan. It will give JPEG file in the specified location.
Hi, I can advise you on the 'memory full' problem, mate.
you get a MEMORY FULL message while scanning the first page of a fax,
press Stop to cancel the scan. If you get a MEMORY FULL message while
scanning in a subsequent page, you’ll have the option to press Start to
transmit the pages scanned so far, or to press Stop to cancel the operation. In this case, send the fax by the Manual Transmission. Depending
on your typical faxes, MEMORY FULL errors can occur frequently. If this
happens, change the Memory Transmission setting back to OFF.
usually scanned items will be saved in the My Documents folder under a sub-folder named "Scanned items" or either in my pictures in a sub-folder, if you open the scan utility and look for the output folder, it will tell you where they are going. If this helps solve your problem please give a fixya rating, Thanks
You didn't include the model number, which makes it very difficult to give any type of instruction, and if you want to scan I would suggest to start by installing the scanning software, and it may be somewhat explanatory after that
hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
now insert the cd which i have got with the hp printer in the cd-driver of ur pc and install the driver.
after the installation is complete, connect ur printer, but do not remove ur cd.
then start scanning, and if it will again ask for installing driver, u dont have to worry it will install it from the cd.
this would surely help u, if problem persists, please tell me.