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I can no longer get on internet when the router is connected.
I have COMCAST cable and just got off the phone with them. It appears the problem is my router. I can't get on the internet when connected to the router but I can when the router is bypassed. The ITT at Comcast thought it might be an issue that could be resolved through netgear. Sooooo here I am....any ideas?? NETGEAR 108Mbps Wireless Firewall Router WGT624 v2.
Getting fluctuating connection speeds from 1 Mbps to 56 Mbps. Was just attached to a network for a Verizon DSL and no problems. Getting fluctuating connection speeds from 1 Mbps to 56 Mbps. Was just attached to a network for a Verizon DSL and no problems.
AnonymousMay 07, 2009
I have comcast as well and cannot connect through my router but when i bypass I can. I started having issues about 3 weeks ago when I my internet would intermittently shut down and then 3 days ago, it went off completely. Comcast customer service told me to call Netgear as well.I have comcast as well and cannot connect through my router but when i bypass I can. I started having issues about 3 weeks ago when I my internet would intermittently shut down and then 3 days ago, it went off completely. Comcast customer service told me to call Netgear as well.
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the blue socket should be connected to your modem, it is this modem that supplies the internet for your router to distribute to your computers so if you disconnect the blue cable from your router you are disconnecting the internet
Use an Ethernet cable to connect the port on the Comcast modem to the WAN port on the Berklin (Belkin????) router.
Use another Ethernet cable to connect one of the LAN ports on the router to the Ethernet port on your computer.
Start Internet Explorer on your computer.
Connect to the web-interface inside the router.
Run the "network setup wizard".
Run the "wireless setup wizard".
Wireless internet runs at 2.4ghz. Your portable phone is probably also 2.4ghz and is knocking out your internet connection when in use. Look for an 800mhz or 5.8ghz phone as a replacement.
Do you have an all-in-one router from Comcast? For example, do you have the cable (RF) line and your PC plugged into the Comcast router? If so, unplug your PC from the Comcast router and connect the Internet port of the Belkin to the ethernet port on the Comcast router. Then plug your PC into the LAN port on your Belkin.
[PC] ---> [Belkin] ---> [Comcast] ---> Internet
Once you have connected your boxes as displayed above, you will need to power everything off and bring up the boxes in the following order:
Comcast (wait 60 seconds)
Belkin (wait 60 seconds)
PC
If you cannot get out to the internet, momentarily press the reset button on the back of the Comcast box. Comcast routers are weird. A poweroff should reset the router but I have seen a few times where nothing works until the reset button is pressed (this is also recommended by Comcast).
Yes you can reconnect your router. Whoever did that at Comcast had no business doing that and should be reported and return their equipment back to Comcast asap. It could appear on the bill.
I have a Linksys modem on my Comcast router and it works fine. I don't let them touch it because it uses T-Zones at home service for phone use and it uses a special router to manage it since it has a sim card to run the phone line.
Vonage equipment can be used as well.
I wonder if they were trying to put their phone service onto your system?
-- who is your internet service provider -- what is the operating system of your computer? -- is this working fine before or is this a brand new router
you may try this and see if this help solve your problem. make sure your computer is directly connected to the router
Step 1: Shutdown the computer. Step 2: reset the router while power on then Unplug the router’s power cable. Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds. Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable. Step 5: Plug in the router's power cable once the modem’s lights appear stable. Step 6: Power on the computer on and configure the router settings Step 7: test the Internet connection.
I am sorry to learn about the problems you are experiencing with your service.
I will be happy to reach out to my contacts to assist you in resolving this issue. Please feel free to contact me so that I can get more information from you.
You may have a phone line connected from the modem to a wall outlet. Count the number of cables coming out of your modem - you should have only three: the power cable (connects to the wall), Cat 5 (also connects to the wall), and ethernet (running from the modem to the router).
Getting fluctuating connection speeds from 1 Mbps to 56 Mbps. Was just attached to a network for a Verizon DSL and no problems.
I have comcast as well and cannot connect through my router but when i bypass I can. I started having issues about 3 weeks ago when I my internet would intermittently shut down and then 3 days ago, it went off completely. Comcast customer service told me to call Netgear as well.
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