Question about Apple iPod MP3 Player

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My Apple 10GB Ipod needs help

My son just got this for me on ebay (oops!!). He didn't notice the warning -"when you switch on there is a folder with an exclamation mark" and "another icon with a sad face". The seller implied it probably needed restoring?? What does this mean and how can we fix it? - or is it dead?? Any help gratefully received Greg

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  • Greg Rawlings Jun 19, 2007

    Cashrox - thanks for speedy reply

    I have connected to computer and what appeared (on the ipod) was a picture of an ipod with a sad face and an exclamation mark. itunes didn't recognize the ipod

    Any other ideas?

  • Greg Rawlings Jun 21, 2007

    Thanks for the advice Cashrox - appears we have been conned.
    Will take to Apple in town to double check

  • monkeydoodaa Nov 12, 2007

    my 5th generation 30 gb ipod video was next to a magnet. when i tried to use it again, its makes a sad face on a little ipod. are there any home fixes to this because i dont want to have to buy a new ipod.

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Restoring means plugging it in to your computer and after itunes recognizes the ipod it gives you the option to restore system settings to original that should fix it

Posted on Jun 19, 2007

  • Anonymous Jun 20, 2007

    after researching more about your problem I found that more than likely it is dead you could always take it to apple and see if they can fix it but that sad ipod is a really bad thing to see sorry I couldn't be more help

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