MY SANSA M240 KEEPS SAYING, "BATTERY LOW, POWERING DOWN". WHEN I TEST THE BATTERY IT IS IN THE MIDDLE OF THE GREEN RANGE. IT WILL ONLY STAY ON IF IT IS A BRAND NEW BATTERY AND ONLY WORKS FOR ABOUT 4 HOURS BEFORE IT SHUTS DOWN. AND THAT IS WITH BRAND NEW DURACELL AAA'S.
Hey,
Try these steps, if they aren't of any help, you may have to have the vendor replace your mp3 player.
SOLUTION 1 - Reset the device.
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
SOLUTION 2 - Power cycle the device.
STEP 1 - Remove the battery
STEP 2 - Power cycle the player
1. Connect the device to the PC.
2. Leave the device connected for about 2 minutes.
STEP 3 - Turn on the device
1. Disconnect the player from the PC.
2. Insert a fresh AAA battery into the player.
3. Turn on the player.
Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again.
Make sure there's a battery in the player. This doesn't work when it is plugged into the USB port.
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