Not defrosting into tray

Check the drip tray in the freezer section where defrost water drips from the defrost heater melting frost during the defrost cycle. If ice blocks the drain hole in the tray inside the freezer(usually behind the evaporator cover) the defrost water will travel into the bottom of the freezer & onto your floor. Some models also have a second evaporator in the fresh food section. A blocked drain or clogged defrost drain tube can cause the problem.

It's due to wrong temp setting and malfunction of defrost cycling. Keep thermostat setting at 5 degree or little less. And don't keep it in minus,as defrost cycle will take longer time. And also you will get less cooling in fridge compartment and also water leaks.Check drain line hose may freezed. And also freezer tray get blocked due to over frosting around freezer. Defrost manually by unplug your fridge and after defrost all ices, plug again and keep correct temp setting. Thanks.

you probably have a plug in the drain line that normally drains the water when your freezer goes into the defrost mode. at the base of the refrigerator there is a evaporative drain tray where the water drains from the freezer into the tray and evaporates during normal operation of the unit. You should be able to see the drain tube just above the tray. Attach a hose to it and use compressed air to blow through it and clear it out.

can be from an obstruction (i.e. food or debris) or incomplete defrost. water forms around the drain during defrost cycle and ices up when cooling cycle comes on. defrost the drain and try installing a heat probe part#819043 made by whirlpool.its a metal rod that wraps around the heater and goes into the drain opening to prevent the drain from icing up. hope this helps.

remove food
clean/defrost ice built up inside freezer at bottom of evap coil tray where water leaks down in a defrost cycle at back of freezer.

clean the drain line, find it under the fridge it drains into a pan, then blow back up though it.

Was the inlet tube frozen. If so your water inlet valve on the back where the water supply comes in is probably leaking and when the water reaches the freezer it freezes, blocking the inlet tube. Replace the water inlet valve.
You can Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

try checking the tube that water drains out , it could be plugged with crumbs or old partials of food and causing the problem, This has happened with my fridge at one time , affecting the defrost cycle of the freezer and dripping water out of the door, The tube was located under the crisper in the back of the inside of my fridge, Hope this solves your problem

We also had this problem with a Jenn Air side by side. I cleaned out the drain tube and melted the ice in the collector tray but we still had water coming out of the freezer door later on. My wife started looking for a new fridge because she was tired of cleaning up the pudles daily. I went online to another site and found this to be a common problem. It seems the defrost cycle is not long enough to let all the water drain out of the collector tray and it ends up frozen in place and the the tube gets blocked and the the water runs down the inside back of the freezer untill it fills the the bottom of the freezer. Then it freezes and the the next time the water flows out the front of the door on to the floor. There are kits available to solve this problem and they cost about $20. I looked at what was in the kit and made my own part. It is a 9 or 10" long piece of # 12 or #14 copper wire (house wiring ground wire).
Turn off fridge and take the shelves out of freezer and then take off the large grill on the back wall and melt the ice in the bottom area where the metal water collector tray is. Look under the fidge where the evaporator tray is and make sure water is in fact running down the tube. To make sure it is, empty out the evap tray and put it back in and pour water into the defrost collector tray to see if the water flows down to the evap tray. If it doesn't then blow it out. If it does then take the copper wire and shove all but 2" of it down the tube that drains the collector tray. The last 2" or 3" of wire needs to be bent 90 degrees so that it lays flat in the tray. It seems the cooper wire that is down inside the tube conducts enough warmth from outside the freezer to keep the tray from freezing up to soon after the defrost cycle and lets all the water drain out down to the evaporating tray which is under the fridge. We never had water in the evaporating tray before because it was never making it down the tube. It has been many months now since my fix with no water on the floor.

Check under the base, the tube must be clear to the water tray, often there is a rubber flow restrictor, this either perishes or blockes, either way remove it, defrost over night and then turn back on, should then work ok within 24hrs. Regards Adbvisor

I had the same problem with my LRFC25750 and have finally figured out what's happening! The water that is pooling and freezing on the bottom of the freezer is definitely coming from the defrost cycle. It is pooling inside the freezer compartment because the drain inside the back of the freezer intended to carry the defrost water down to the external evaporator tray underneath is blocked with ice. As a result, the defrost water from the coils overflows the collector under the coils and runs down the inside back of the freezer, pools on the bottom, and re-freezes when the cycle is over. this continues until there's so much ice on the bottom that the water from next defrost cycle runs out on the floor. The "easy" solution is to unplug the unit and let it completely melt out (this could take 24-36 hours). I couldn't wait, so I removed the freezer drawers and their tracks and pulled out the back panel inside the freezer -- saw the ice in the collector and blocking the drain and I melted it away with hot water and verified that water could now flow down to the external evaporator tray. Unless you want to do this, I'd say give it a good 24-36 hours for all the ice to melt away. I think it all started when we left the freezer door ajar for a whole day and probably had a lot of frost build-up on the coils. The next defrost cycle was not enough to clear all the frost and things began to build up from there. Once the drain is frozen, though, you're finished -- the defrost heater doesn;t reach down that far and you have to melt it down completely or it will continue to leak forever. I've heard that you can get a drain heater to ensure that the drain never freezes over or at least so that it is sure to clear with each defrost cycle. I'll post an update if I locate one.