I recently performed a full system reinstall on my Sony VGN-A130P notebook. Everything went fine except the touchpad and buttons were non-functional and I had to use a USB mouse instead. After two weeks the touchpad and buttons just started working for no apparent reason. After another week they just stopped working again for no apparent reason and haven't worked since. Sony have had me reinstall the drivers and such but it made no difference. The Alps pointing device is listed in Device Manager but with a yellow "!" and when I go into it it says "This device cannot start (Code 10)". Anybody got any ideas?
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You can try the drivers at: http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGN-NR140E
The other thing to try is to see if you have disabled the touchpad by accident. Some touchpads have a small button near them which turns them off, to avoid accidental use, if you have plugged in an external mouse.
You could also see if the touchpad is disabled by right clicking on "Computer" and selecting "Manage" and double clicking on "Device Manager". See if anything is disabled in this list.
This sounds like a hardware issue, however, you can do some troubleshooting steps:
First solution: Go to the mouse settings.
On the "buttons" tab, go to the "double click speed" area.
Slide the cursor all the way to fast and try clicking on the folder with your left mouse button,
If it opens easily, your button should be working.
If not, try sliding cursor all the way to slow.
Second solution: Download the latest touchpad driver from Sony Vaio website support drivers page and type in your laptop serial number and try to reinstall the touchpad pointer driver and restart the system.
Third solution: please perform a system restore, how to perform a system restore press and hold down the windows key on your keyboard and press the R key after that a window will pop up, in that command box type "rstrui" without colon and you will see the system restore page click next and you will see several dates, now select the date where your computer was working fine and then click next and proceed with the system restore, please note that system restore will not delete any data or files but it will uninstall only the programmes which you have installed on or after the date which you have selected to restore.
If none of these works try connecting a mouse and see if all the clicks are working fine and if that is working fine then it has something to do with the hardware of the click button of the laptop I would suggest you to take it to the service center and get it replaced it won't cost much.
Hi, it could be caused because of hardware failure or software failure, in case of hard ware failure it would be best to call sony tech support but in case of software issue , if you remember the day it was working fine, do a system restore to the date it was working fine, which will reset your software configuration to the date you know it was working ok, so if it was caused by software issue it will be resolved, but any programs that you installed after the restore date will be lost
to do system restore reboot your system when you see the sony logo start tapping the F8 key and you will come to a menu here select safe mode and boot and then Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts select the bold date your system was working fine and continue as it guides,
If you think the information i gave you was helpfull please do rate me Regards Ltoso
If you has been installed the right drivers, it is hardware problem. Try to use the factory touchpad program for your sony touchpad and see what happen (not only the driver, also the program touchpad software)