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Question about SanDisk Sansa e250 MP3 Player

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Calls to tech support do no good

About a third of my songs play twice or 3 times in a row. Tech support says that is because they were corrupt files or I entered them more than once. That is not the case. Also, when I turn it on a green window shows refreshing database. 3 different people in tech support had me erase everything, reset settings. Made no difference. Anmy help would be greatly appreciated.

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Anonymous

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It is your motherboard, since sansa works from a flash, i doubt it could be the flash. if it is still under warranty then I suggest you take it back, if not then send it to my company and we can give you a good deal on a new motherboard to fix your problem. thank you, Connie

Posted on Jun 20, 2007

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Funny I found this forum because I've been having the same problem. My understanding is that subscription services (yahoo music, iTunes, etc.) don't come in an mp3 file format. You can, however, add songs from cd's you own.

Here's a link you might find helpful. It's from the Sansa Forums. One of the posters describes how you can convert files. I don't know how complicated it is. Good luck! :)
http://forums.sandisk.com/sansa/board/message?board.id=shaker&thread.id=121

I understand your frustration! I've been having the same problem. I just wasted TWO HOURS trying to get music to download onto this Shaker. The extra $40 for a better device would have been worth it! I can't afford to buy all the cd's that I'd need to fill this player with the songs my son likes. I'm thinking of bringing it back!
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If you have a subscription with Rhapsody, or Yahoo. You need to re-connect and sign-in to your account, on-line to verify that your account is still active.

If you do not have a subscription with either, you have one of the following scenarios;

1) You have pre-loaded content that needs to be deleted

2) You copied Cd's to your computer with Windows Media Player and did change the default settings, therefore, your music is protected and gives you the same error.

I have answered both of these scenarios previously, just search my answers to find your answer(s).



Best of Luck.
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  • delete any third party software if u hav installed .
  • trfr only 2-3 songs at a time & try to play.
  • if same problem persist then reset yr h.set
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