Question about HP OfficeJet 9120 All-In-One InkJet Printer
Op the ink cartridge protective door located above the ink cartridges. remove both cartridges. look at the white ribbon cable that connects to each cartridge. You will see gold dotted connections. look closely for a small hole in the cable . This hole is caused by the spring that holds the cartrdges in. Sometimes people force the cartridge in puncturing this ribbon cable. It is a poor design by HP . The error code will usually say ink cartridge door not closed. Unfortunately the assembly is fairly difficult to replace and can cost as much as to printer. If you bought new cartridges, buy asimilar unit which uses the same cartridges. Then at least its not a total loss. Scrivitron
Posted on Jun 19, 2007
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