I need to get to the ice/water dispenser to see if I can adjust it. How do you take off the front panel? It seems to be snapped into place, but I don't want to pull too hard in case it breaks. Is there a special technique involved?
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http://www.repairclinic.com/0100_1.asp There's an ice- or water-dispensing problem
The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.
If there is ice on the floor of the freezer, you have a blocked defrost drain. If no ice there, you are getting water from the water / ice dispenser, possibly down the back side of the door panel. Seal the seams around the water catching recess at your dispenser with a bit of clear silicone. (corners and along the front edge seam with the front door panel.
Four possibilities are the water control valve for ice maker is leaking while off, you have a leak in ice maker, time on ice maker needs adjusting if the mechanical type, If electronic not much can be adjusted and if you refrigerator is leaning, Let me know if when you unplug the water control valve if it still flows, Thanks, Sea Breeze
Look up through the ice despencer on the front door of the freezer. Is the flapper door open? If so it needs to be fixed. If its not then try leaving the freezer door open for 3+ hours to defrost the frozen line in the door. If that doesnt work, the water valve must be changed.(located behind fridge, take off back cord board panel at bottom, the valve is blue)... GOODLUCK!