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Posted on Jan 16, 2009

Making the date and time show after the phone rings.

I have the date and time set. I know how to display that.
Feature 6 9 and hit go.
When the phones rings it displays Line 1 incoming ---1 UDC
When I pick the phone up it shows ICM. There is no green light showing on the phone.
After I pick the phone up again it shows a Red light at the top of the phone. (101)

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  • Posted on Apr 13, 2009
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Sounds like you have several issues here...Time & date is set by entering the DB Administrator, then using the code 08-14. Feature69 defaults a set, not the time. The incoming display is normal, as you are a member of the first UCD group. When you pick up the phone, it shows ICM because you are in intercom mode. There are 3 different ITCM modes: green, red, blank. Your extension button lights red because it's an indicator that you are on the phone.

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Phone line doesn't ring

First, lets get rid of the static. Try Feature #86. This will turn off background music. When a music source is not attached you get static.

Enter programming by using Feature XXX66344 password 266344. The display should show "Terminals&Sets" press the top right button with an indicator in the display. The display should show "Show set: ____ enter the extension number that you want to check or program. The display will show ***:name. Press the top right button three times. The display will show Show Line:____ with options to Scan or List. If you select Scan it will show the lines assigned to that phone. If you select List it will start with the first line in your phone system showing one of four states 1- Unassigned, 2- Ring Only, 3- Appear&Ring, 4- Appear only. Change the selection on the line by using the CHNG soft button. This is where line assignments are changed from the four states for each extension.

The only other thing that will keep an extension from ringing is "Do Not Disturb" or DND. Feature 85 and #85 will turn this feature on and Off.
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How do I change the Date and Time displayed?

You log into the Phone administrator settings, Go to General, Select Date and Time and correct them for the entire phone system.
To Log Into System Programming:
1. Press FEATURE * * 2 6 6 3 4 4
2. Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Using the navigation keys, as displayed below, follow the next simple steps:
3. Press: NEXT Display will read: "B. General Admin"
4. Press Show
5. Select Date and Time and Press Show Correct Date and Time then press release. Let me know if you have any other questions.
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How to set the time and date

Changing the time on a Norstar system must be done using a display phone. Using a M7310, M7324, or T7316. The 4 top line/feature keys are now used for programming.
the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___"
12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key
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4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
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7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
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18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
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1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
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3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
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5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
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10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
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14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
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20.- Press "NEXT" (bottom right arrow)
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Press the show key (top right arrow) .
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Press: Next until "Sets" appears "press Show" Top Right Button
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hit the feature button (gray, looks like a globe on it) under the display, under the 3 gray buttons in a row.
then **8463
password is 23646
follow prompts :)
hit the hang up (phone with arrow underneath) when fone.
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