For some reason my camera has decided to freeze. The back screen no longer works and the shutter doesn't function. Strangely enough the top LED display is still working and I can operate all those controls. The only icon which doesn't show up is the battery icon. I've obviously tried changing and recharging two batteries but to no avail.
I'm suspecting it's probably an electronics malfunction or lens mount issue preventing the camera from functioning and so I'll take it in for repair but I thought I'd ask the question on the off-chance I'm going completely mad and missing the bleedin' obvious!
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Re: Anyone know why my 5D has frozen?
Is the mirror jammed do you think?
Can you activate with the lens off.
It is worth getting onto Canon Technical Support, just in case this is a known issue[A Free replacement camera ;-)]
Do bare in mind that sending cameras away for repair is a gamble.
Think packing/shipping/insurance/Upfront checkout fee and return of camera- unrepaired because of lack of parts- This is something well known in the repair business there are in general no major parts available - because of the way cameras are made
The repair[non] cost could be in the region of £100 or so money better put toward a new more advance model
But try out Canon first.
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hicould you tell me the amount of shot number when you put memory card in? If yes, please move to manual position from auto on the side of lens. And try to press release button.there is other one thing you have to chack selftime release working or not. just let me know.
Error code 20 on a Canon EOS 5D Mark II indicates there is a hardware problem with either the mirror or the shutter. The only solution is to have it repaired - or if the camera is reasonably new take it back to your supplier and get your money back.
Normally there are two reasons for the given problem.
1). Bad or defective CCD. and/or
2). shutter not working.
the first case the only solution is the replacement of the CCD. and in
the later case sticking of shutter blade, non functioning of shutter
blade will cause the problem. This can be rectified by sending it to