I cant access the files on my Sansa from my pc

When i go to my computer and click on sansa, it shows me that the memory is full. But when i open the folders, i cant see any of the files. I can't add or delete anything.

2 Answers

Anonymous

There is no "proprietery" software for this mp3 player; what you see inside the folders is what is in residence in memory. It's possible the songs are in wma format and not mp3. For some very strange reason wma files do NOT show up in the music folders. Check the manual for deleting files from the player- there are several sub menu's to go through, and eventually all songs appear, including wma and mp3.

Posted on Jun 30, 2007

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You may need some sort of proprietary software to 'see' the portion of the drive with your music. It might also be that the drive is formatted ina format not compatible with the operating system you are using. What OS are you using? Have you put music on the player in the past?

Posted on Jun 19, 2007

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Music folder is not detect

With a desktop computer and the USB cable you can transfer music to your SanDisk Sansa MP3 player. Simply hook the USB cable up to an available USB port and begin dragging music files to the folders of your SanDisk MP3 player1 Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
2 Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
3 Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player's memory are displayed.
4 Open a folder containing music files that is stored in your desktop computer's memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.
5 Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.
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Nov 19, 2011 • SanDisk Sansa E280 MP3 Player

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Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automaticconnect sansa and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
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(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
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Deleteing Playlist: Open my computer double click my music Here you should find the folder my play list double click and delete file .wpl or .m3u these are the playlists....You can also go to search type .wpl enter when located delete remember where file was located...Windows Media Player will find them also and you can delete from there.. (Library)

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Jun 27, 2010 • SanDisk Sansa e250 MP3 Player

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When on click on my sansa e260 in Rhapsody I see

Try the following method to see what is on your Sansa e260

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.

If you want to delete some or all of the files do the following:
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

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Nov 29, 2009 • SanDisk Sansa e260 MP3 Player

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My sansa e250's memory is full but i cant find any files on it I cant find ANY files on the thing when i look at it on the computer, and it says its memory is mostly full, but i have no music, pictures, or...

you e rased other file if you have added other file

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May 18, 2009 • SanDisk Sansa e250 MP3 Player

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My sansa e260 shows full memory in its screen

Connect Sansa to computer
Double-click "My Computer" icon
Double-click Sansa icon (shows up as "Removable Drive" on some computers)
Select Tools --> Folder Options --> View --> check "Show Hidden Files and Folders"
Double-click Music folder
You should see your music files - you can delete at will.

Or:
To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

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Mar 17, 2009 • SanDisk Sansa e260 MP3 Player

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Sansa e250 lost all my songs

Hi
those files are hidden files.....in your pc just Go to my computer ->tools ->folder option ->view->show hidden folders ....displays hidden files .....still cant find any files ...check memory status of the external card.....format it ......download songs to it....

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Feb 06, 2009 • SanDisk Sansa e250 MP3 Player

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Memorie full

If your computer has media player or anything of that nature that will reconize your mp3 player you can open the program and access your mp3 player and ir you right click on the Sansa icon it should give you the option to format. This will delete everything from your mp3 player.

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Sandisk sansa c250(2GB) MP3 player

Try this...

Step 1: open up your sansa folder
Step 2: In your player folder click tools --> folder options --> View.
Step 3: Under hidden files and folders click 'show hidden files and folders, click ok.
Step 4: The folder would now show up.

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May 08, 2008 • SanDisk Sansa c250 (2 GB) MP3 Player...

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I can't get videos off my player!

How it up to the computer with the usb cord, once it shows connected go to (depending on the operating system)

Vista or XP
Start
Computer
Double click: Sansa
Double click: Internal Memory
(if this is where your video are saved)
or Double click on: Expansion Card

Either way, you will see all the files on your Sansa or memory card

Double click on the file; example video, the file will open and you will see all the video saved in the file; right click on the video(s) and click delete. File will be gone.

***DO NOT RIGHT CLICK THE FILE TO DELETE
THE ENTIRE FOLDER WILL DELETE ---- OPEN THE FOLDER
AND DELETE WHAT YOU WANT IN IT.

Any other problems let me know.

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Mar 26, 2008 • SanDisk Sansa e260 MP3 Player

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Used memory i never used

With most MP3 players, some of the memory is used for system files and software. Just delete all the things you done use (i.e. pictures, playlists, Rhapsody Channels) and whatever space you have free is what you have to work with.

If you want more memory, I highly suggest a microSD card

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Aug 12, 2007 • SanDisk Sansa e250 MP3 Player