An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has written 50 answers of more than 400 characters.
Re: Hold button doesn't work
If the hold button does not work, it's most likely a well used button that has gotten dirty. If you feel up to it (at your own risk) you can take the phone apart and clean both the circuit board contacts and the rubber keypad for the hold button using rubbing alcohol and a rag, q-tip or Cotton ball. This is not a permanent solution if you keep using that button a lot but it may last for years??
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It's tough to program on the old DK systems. If you have a newer CiX system:
>Leave phone on-hook
>Enter #9876 (Display: Programming)
>Press key to be programmed (only programmable keys on the right)
>Enter 610 plus the extension number
>Press the key to be programmed again (Display: Data Programmed)
Try this: Storing a DSS Number - Only one DSS number may be stored at each programmable button location but you may store a feature code or autodial number on the second level for a button location that already has the DSS programmed. To Store an Intercom Extension Number as a DSS Number :
Press NEXT four times
Press the programmable button
Dial the extension number
Repeat as many times as desired
Press SPEAKER to end.
NOTE: Do not program interactive buttons. If this occurs, you can retrieve functions by pressing INTERCOM "**1" , the interactive button and dial 91, 92 or 93 (from left to right). Attempting to program these buttons can cause features to be unavailable.
You can get more information from: http://www.mainresource.com/PhoneTipsComdial.html#programming
Establish a conference call between yourself and two other parties.
Make or answer the first call.
Put the first call on hold.
Make or answer the second call.
After the second call is connected, press [Feature] .
Press the line or intercom button of the first held call.
Press [Rls] to end the conference call
To remove yourself from a conference permanently (unsupervised conference):
Press [Feature]  . The other two callers remain connected. (Some external lines may not support this feature.)
To put a conference on hold:
Press [Hold]. The other two callers can still talk to each other.
To split a conference:
Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] .
To disconnect one party:
Press the line or intercom button of the caller you want to disconnect, then press [Rls].
Press the line or intercom button of the remaining caller to resume your conversation.
To independently hold two calls:
Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] , then retrieve the second call from hold.
does this just happen with the one phone ?
if so, try swopping that phone with another of the same type and see if the problem transfers with the phone or remains at the original location, if it transfers, you have a faulty phone, if it remains, you have a fault in the switch associated with that port.
Yes, you just need to program those buttons on your phone. Press "feature" then "redial" then press the button you want to program, then press "1" then it's extension # (example: 1-0-0 to program the button for extension 100) then press "feature". After you've programmed those extensions, the intercom should work.