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Hold button doesn't work

Hold button no longer works. Transfers work though and intercom. Quite inconvenient considering some offices are in separate locations (1 up & 1 down). Help?

Posted by Kim Shearer on

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Anonymous

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If the hold button does not work, it's most likely a well used button that has gotten dirty. If you feel up to it (at your own risk) you can take the phone apart and clean both the circuit board contacts and the rubber keypad for the hold button using rubbing alcohol and a rag, q-tip or Cotton ball. This is not a permanent solution if you keep using that button a lot but it may last for years??

Posted on Jul 06, 2007

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Transfer button and specific office intercom buttons no longer work.

It's tough to program on the old DK systems. If you have a newer CiX system:
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>Enter 610 plus the extension number
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Try this:
Storing a DSS Number -
Only one DSS number may be stored at each programmable button location but you may store a feature code or autodial number on the second level for a button location that already has the DSS programmed.
To Store an Intercom Extension Number as a DSS Number :
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You can get more information from:
http://www.mainresource.com/PhoneTipsComdial.html#programming
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To use, just press the button you just programmed. It will grab intercom and dial *10. Conversly, you can press intercom *10 to do the same.

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Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]
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