Bought a Bosch Nexxt WFMC330SUC at Lowes. The "helpful" employee broke the clear plastic that is over the door. Since no other units were in stock, the assistant manager offered a price break and a replacement part. It never came, and the assistant is gone. The manager says no part is or will be ordered. (Big run-around.) So, this plastic looks like it would pop out and replace easily. But I can't find out how to get the part or if it is really this easy. Or do I have to pay a repair guy! Please help!
If the unit is brand new, most companies offer a 30 or 60 day cosmetic warranty, so you should be able to call your local authorized bosch service company and have them out to repair it under warranty. At the very least, your owners manual should give you a number to call for service, and they should be able to order you the part and tel you how to install it. Hope this helps.
Posted on Jun 20, 2007
Make sure dial is switched
to 'off'. Unplug your machine, then plug
it back in. Hold down the rinse and delay buttons with one hand. With the other
hand, switch the dial from off to cold or warm or whatever cycle you want. All the buttons flash a few times, then just
the start button flashes. If if doesn't work, do it again.
To get the clothes out if
you are having trouble, open door manually. Near the bottom of this cover is a small
hole. Insert a piece of wire into this hole, and push in gently. While pushing,
turn the cover clockwise, it will came off. The door release is a narrow white plastic
strip hanging down on the right; Pull down on this strip while pushing in on
the door, the door lock will release.
Click helped if helped.
To remove the drain pump access cover, insert a pointed object (or tool) into the hole, push in to release the latch and rotate the cover clockwise.
If you have a wet dry shop vac attach it to the end of the drain hose to remove any water.
Then remove the drain pump plug and clear out the area keep the shop vac handy as water will still come out of the plug.
Once this is clear you machine will start.
There is also a white plastic zip tie like cord you can pull in order to open the door
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This was a mishap that was not covered by warranty.
I had to buy the complete door unit since the plastic cannot be removed and replaced on its own.
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